
Director, Platform Operations – Delivery
NBCUniversal
full-time
Posted on:
Location Type: Remote
Location: New York City • New York • United States
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Salary
💰 $165,000 - $210,000 per year
Job Level
About the role
- Lead, mentor, and scale the Platform Operations & Delivery team
- Foster a culture of operational excellence, accountability, and continuous improvement
- Manage capacity planning for incoming requests
- Serve as the primary technical point of escalation for external partners and technology vendors
- Oversee the end-to-end provisioning process for Data Clean Rooms
- Transition ad-hoc setups into repeatable, automated patterns (Infrastructure as Code)
- Define and enforce Service Level Agreements (SLAs) for data availability and freshness
- Establish "Gold Standard" operating procedures for privacy checks, identity resolution and library deployments within environments
- Own the compute and storage budget for the Operations pillar
- Lead cost-optimization initiatives to refactor expensive pipelines, optimize warehouse sizing, and maximize ROI
- Provide architectural guidance on complex integrations to ensure long-term maintainability
- Build a "DevOps culture" focused on automation, observability, and continuous improvement
- Implement InfoSec requirements
- Design and build internal AI Agents to automate complex manual workflows and tasks
Requirements
- Bachelor’s degree or higher in Computer Science, Information Systems, Software, Electrical or Electronics Engineering
- 10+ years of experience in Data Engineering or Platform Operations, with 4+ years in a people management role
- Demonstrated success in managing 24/7 production data environments
- Strategic experience with Ad Tech / Marketing Tech ecosystems (Measurement, Identity, Clean Rooms) and partner interoperability
- Proven ability to partner with Product and Business leaders to translate business requirements into technical roadmaps
- Extensive knowledge of Snowflake architecture (Snowpark, Native Apps, Data Sharing) or with Databricks (Lakehouse, Unity Catalog)
- Strong financial acumen (FinOps); experience managing cloud budgets, forecasting compute spend, and driving cost-reduction initiatives across Snowflake/Databricks
- Experience building applications with LLMs, RAG, Vector Databases, or frameworks like LangChain/LlamaIndex.
- Preferred: SnowPro Core Certification or Databricks Certified Data Engineer Associate
- Highly Preferred: SnowPro Advanced: Data Engineer or Databricks Certified Data Engineer Professional
Benefits
- medical, dental and vision insurance
- 401(k)
- paid leave
- tuition reimbursement
- a variety of other discounts and perks
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Data EngineeringPlatform OperationsInfrastructure as CodeSnowflake architectureDatabricksLLMsRAGVector DatabasesLangChainLlamaIndex
Soft skills
leadershipmentoringoperational excellenceaccountabilitycontinuous improvementstrategic thinkingcollaborationcommunicationcost-optimizationarchitectural guidance
Certifications
Bachelor’s degreeSnowPro Core CertificationDatabricks Certified Data Engineer AssociateSnowPro Advanced: Data EngineerDatabricks Certified Data Engineer Professional