NBCUniversal

Director, Platform Operations – Delivery

NBCUniversal

full-time

Posted on:

Location Type: Remote

Location: New York CityNew YorkUnited States

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Salary

💰 $165,000 - $210,000 per year

Job Level

Tech Stack

About the role

  • Lead, mentor, and scale the Platform Operations & Delivery team
  • Foster a culture of operational excellence, accountability, and continuous improvement
  • Manage capacity planning for incoming requests
  • Serve as the primary technical point of escalation for external partners and technology vendors
  • Oversee the end-to-end provisioning process for Data Clean Rooms
  • Transition ad-hoc setups into repeatable, automated patterns (Infrastructure as Code)
  • Define and enforce Service Level Agreements (SLAs) for data availability and freshness
  • Establish "Gold Standard" operating procedures for privacy checks, identity resolution and library deployments within environments
  • Own the compute and storage budget for the Operations pillar
  • Lead cost-optimization initiatives to refactor expensive pipelines, optimize warehouse sizing, and maximize ROI
  • Provide architectural guidance on complex integrations to ensure long-term maintainability
  • Build a "DevOps culture" focused on automation, observability, and continuous improvement
  • Implement InfoSec requirements
  • Design and build internal AI Agents to automate complex manual workflows and tasks

Requirements

  • Bachelor’s degree or higher in Computer Science, Information Systems, Software, Electrical or Electronics Engineering
  • 10+ years of experience in Data Engineering or Platform Operations, with 4+ years in a people management role
  • Demonstrated success in managing 24/7 production data environments
  • Strategic experience with Ad Tech / Marketing Tech ecosystems (Measurement, Identity, Clean Rooms) and partner interoperability
  • Proven ability to partner with Product and Business leaders to translate business requirements into technical roadmaps
  • Extensive knowledge of Snowflake architecture (Snowpark, Native Apps, Data Sharing) or with Databricks (Lakehouse, Unity Catalog)
  • Strong financial acumen (FinOps); experience managing cloud budgets, forecasting compute spend, and driving cost-reduction initiatives across Snowflake/Databricks
  • Experience building applications with LLMs, RAG, Vector Databases, or frameworks like LangChain/LlamaIndex.
  • Preferred: SnowPro Core Certification or Databricks Certified Data Engineer Associate
  • Highly Preferred: SnowPro Advanced: Data Engineer or Databricks Certified Data Engineer Professional
Benefits
  • medical, dental and vision insurance
  • 401(k)
  • paid leave
  • tuition reimbursement
  • a variety of other discounts and perks

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Data EngineeringPlatform OperationsInfrastructure as CodeSnowflake architectureDatabricksLLMsRAGVector DatabasesLangChainLlamaIndex
Soft skills
leadershipmentoringoperational excellenceaccountabilitycontinuous improvementstrategic thinkingcollaborationcommunicationcost-optimizationarchitectural guidance
Certifications
Bachelor’s degreeSnowPro Core CertificationDatabricks Certified Data Engineer AssociateSnowPro Advanced: Data EngineerDatabricks Certified Data Engineer Professional