Assistant Manager
Navy Federal Credit Union
Vault
Assistant Manager, Branch Office
Navy Federal Credit Union
full-time
Posted on:
Location Type: Office
Location: Philadelphia • Pennsylvania • 🇺🇸 United States
Visit company websiteSalary
💰 $29 - $37 per hour
Job Level
Mid-LevelSenior
Tech Stack
Vault
About the role
- TRANSITIONING SERVICE MEMBERS ONLY AS PART OF THE DOD SKILLBRIDGE PROGRAM – gain first-hand experience and insight into Navy Federal’s business, technology, resources, and procedures
- Protect, preserve, and safeguard employees, members, and physical assets at all Navy Federal locations
- Perform basic/routine tasks and solve a variety of moderately complex problems
- Supervise and lead branch team to provide the full range of Navy Federal Credit Union products and services including lending products and depository accounts
- Assist the Manager in monitoring cash operations and branch self-auditing efforts to keep credit union assets secure and within operational limits
- Manage staff to ensure vault opening, closing and balancing procedures are completed
- Participate in outside marketing and promotional activities, financial presentations, local events and realtor/trade shows
- Participate in recruiting efforts, on-boarding and initial training of team members
- Participate in budget, purchasing, tracking and records retention for business expenses
- Guide team development for continual growth in technical, soft and leadership skills
- Provide support to ensure team achieves and maintains product, service and business goals, including cross servicing of Navy Federal products and services
- Assist with leading and training team members to deliver high quality service to members
- Analyze reports and conduct trend analysis to optimize business performance
- Ensure compliance with all security, safety, emergency preparedness and HR related policies
- Perform supervisory/managerial responsibilities including staffing, performance appraisals, mentoring, budget input, and act as Manager in incumbent's absence
- Perform other duties as assigned
Requirements
- Scorecard criteria requirements as defined by Branch Operations Governance or applicable external experience
- Working knowledge of applicable federal regulations governing consumer lending and/or credit cards, mortgage and equity loans, savings and checking accounts
- Working knowledge of multiple financial products such as consumer mortgage loan, credit cards, and/or savings/checking accounts
- Working knowledge of functions relating to cash and ATM operations
- Ability to manage multiple priorities independently and/or in a team environment
- Exposure to member/customer service operations
- Exposure to mentoring and leading employees
- Effective organizational, planning and time management skills
- Effective skill exercising initiative and using good judgment to make sound decisions
- Effective skill interacting with staff, management, vendors and members diplomatically and tactfully
- Effective verbal and written communication skills
- Effective word processing and spreadsheet software skills
- Bachelor's Degree in Accounting, Business Administration or the equivalent combination of training, education, and experience (desired)
Benefits
- Highly competitive pay
- Generous benefits and perks
- For additional details regarding compensation and benefits, review the Benefits page
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
consumer mortgage loancredit cardssavings accountschecking accountscash operationsATM operationstrend analysisbudget managementperformance appraisalsstaffing
Soft skills
leadershipmentoringorganizational skillsplanning skillstime managementinitiativejudgmentdiplomatic interactiontactful communicationverbal communication
Certifications
Bachelor's Degree in AccountingBachelor's Degree in Business Administration
