City National Bank of Florida

Banking Center Support Specialist

City National Bank of Florida

full-time

Posted on:

Origin:  • 🇺🇸 United States • Florida

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Job Level

JuniorMid-Level

Tech Stack

Vault

About the role

  • Consistently meets and/or exceed assigned individual and team sales goals
  • Increases Bank relationships through cross-selling, marketing materials, promotions, telemarketing, developing client relations and providing prompt client service
  • Develops and maintains a prospect list of potential clients and participates in networking, outside sales efforts and cold calling
  • Opens and processes all types of accounts, products and/or services for clients after consulting with them on their specific needs
  • Handles general client inquiries and reconciles client statements, conferring with operations personnel regarding discrepancies
  • Services all client account needs, including teller work: accepts deposits, cashes checks within limits, processes withdrawals, sells travelers checks and cashier checks
  • Accepts loan payments and facilitates transactions
  • Provides access to safe deposit boxes, completes documents to rent/transfer/surrender, receives rents, follows up on past due rents, witnesses drilling, and prepares abandoned property for escheatment
  • Performs all paying, receiving and collection functions within the banking center with a high degree of accuracy
  • Adheres to cash handling, operational, security, BSA/AML and all other policies and procedures
  • Interviews prospective loan applicants (in conjunction with Lending staff or within scope), collects client documents, assists underwriting officer or Bank Manager, and may close loans based on type
  • Completes all necessary G/L tickets and balances accurately; able to handle vault duties and ATM reconciliations
  • May perform more complex service and branch functions such as inputting and verify outgoing domestic/international wires according to authorization limits
  • Assists as needed with Branch BSA operations and processes wire transfers
  • Performs routine service requests and administrative bank functions and prepares necessary reports in a timely basis
  • Must be able to travel to various Bank locations with little or no notice
  • Meets the requirements of the S.A.F.E. Act and follows related procedures

Requirements

  • 2-4 years teller experience
  • Strong sales experience
  • Prior knowledge of the procedures and policIes related to the function of a bank teller and a working knowledge of the on-line computer system or teller terminal
  • Proven abilities in needs-based sales and high-level client servicing skills
  • Excellent client service and cash handling experience
  • Ability to prepare or interpret detailed written materials and/or perform detailed mathematical functions accurately
  • Able to accurately handle the most complex transactions efficiently
  • Be security conscious, accurate and attentive to detail
  • Should have an understanding of compliance with Federal & State laws governing teller areas
  • A demonstrated ability to meet and exceed sales goals and maintain a high level of client service
  • May need to work extended hours that may include weekends
  • Must be able to travel to various Bank locations with little or no notice
  • Meets the requirements of the S.A.F.E. Act and expected to follow procedures including notifying Human Resources of any changes in current status
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