Consistently meets and/or exceed assigned individual and team sales goals
Increases Bank relationships through cross-selling, marketing materials, promotions, telemarketing, developing client relations and providing prompt client service
Develops and maintains a prospect list of potential clients and participates in networking, outside sales efforts and cold calling
Opens and processes all types of accounts, products and/or services for clients after consulting with them on their specific needs
Handles general client inquiries and reconciles client statements, conferring with operations personnel regarding discrepancies
Services all client account needs, including teller work: accepts deposits, cashes checks within limits, processes withdrawals, sells travelers checks and cashier checks
Accepts loan payments and facilitates transactions
Provides access to safe deposit boxes, completes documents to rent/transfer/surrender, receives rents, follows up on past due rents, witnesses drilling, and prepares abandoned property for escheatment
Performs all paying, receiving and collection functions within the banking center with a high degree of accuracy
Adheres to cash handling, operational, security, BSA/AML and all other policies and procedures
Interviews prospective loan applicants (in conjunction with Lending staff or within scope), collects client documents, assists underwriting officer or Bank Manager, and may close loans based on type
Completes all necessary G/L tickets and balances accurately; able to handle vault duties and ATM reconciliations
May perform more complex service and branch functions such as inputting and verify outgoing domestic/international wires according to authorization limits
Assists as needed with Branch BSA operations and processes wire transfers
Performs routine service requests and administrative bank functions and prepares necessary reports in a timely basis
Must be able to travel to various Bank locations with little or no notice
Meets the requirements of the S.A.F.E. Act and follows related procedures
Requirements
2-4 years teller experience
Strong sales experience
Prior knowledge of the procedures and policIes related to the function of a bank teller and a working knowledge of the on-line computer system or teller terminal
Proven abilities in needs-based sales and high-level client servicing skills
Excellent client service and cash handling experience
Ability to prepare or interpret detailed written materials and/or perform detailed mathematical functions accurately
Able to accurately handle the most complex transactions efficiently
Be security conscious, accurate and attentive to detail
Should have an understanding of compliance with Federal & State laws governing teller areas
A demonstrated ability to meet and exceed sales goals and maintain a high level of client service
May need to work extended hours that may include weekends
Must be able to travel to various Bank locations with little or no notice
Meets the requirements of the S.A.F.E. Act and expected to follow procedures including notifying Human Resources of any changes in current status