
Operations Associate
Navigator - Powered By LifeRaft
full-time
Posted on:
Location Type: Remote
Location: Canada
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About the role
- **Core Responsibilities****Executive & Leadership Support**
- - Manage complex calendars, scheduling, and coordination for the CEO and SLT
- - Prepare agendas, capture key decisions and action items, and track follow-ups from senior leadership meetings
- - Support internal communications on behalf of leadership
- - Coordinate travel, logistics, and scheduling across the CEO and leadership team (including flights, accommodations, and key internal/external meetings)
- **Leadership Team Operations & Coordination**
- - Assist the leadership team in communication across the organization by helping coordinate company-wide updates, meetings, and events
- - Assist in maintaining the corporate calendar and schedule of events
- - Support planning, documentation, and operational rhythms of the leadership team
- - Assist with leadership team and board meeting scheduling, agenda preparation, and timely distribution of materials
- **Reporting & Business Insights**
- - Support the development and maintenance of leadership team reporting and scorecards (e.g. gathering inputs, formatting and ensuring materials are ready for review)
- - Help build and organize KPI dashboards and internal reporting
- - Engage teams across the company to gather and synthesize relevant business insights for the leadership team
- **Cross-Functional & Parent Company Coordination**
- - Assist with coordination and communication with our parent company, Securitas
- - Identify opportunities to improve processes, organization, and clarity across the business
Requirements
- **What You Need to Get the Job Done**
- - An entry-level candidate with a degree in business administration, operations, management, organizational leadership, or a related field.
- - Exceptionally organized and detail-oriented
- - A strong written and verbal communicator
- - Resourceful and proactive—you figure things out and follow through
- - Comfortable using modern tools, including AI, to improve efficiency
- - Able to manage multiple priorities and shift context quickly
- - Highly trustworthy with strong judgment and discretion
- - Curious, ambitious, and motivated to learn how a business operates
- - Someone others naturally rely on to bring structure, follow-through and clarity
- **This role is best suited for someone who is:**
- - Energized by being close to decision-making
- - Comfortable supporting others while learning quickly
- - Interested in building a long-term career in business, operations, or leadership
Benefits
- **Why Liferaft?**At Liferaft, we believe that our people are our greatest asset. We’re a collaborative, supportive team that values fresh thinking and works together to build and improve how we operate.
- This role is intentionally designed as a launchpad into business operations and leadership. You’ll work directly with the CEO and Senior Leadership Team, gaining visibility into company strategy, operations, and decision-making, while building a strong foundation in how a growth-stage business runs. Over time, this role can evolve into broader operational and leadership opportunities.
- **We offer our team:**
- - Competitive compensation plan
- - Flexible PTO – Take a minimum of 15 days/year with no cap beyond
- - Hybrid workplace with flexible working hours
- - Health & Dental Benefits (Medavie Blue Cross)
- - 80% employer paid benefits
- - Orthodontic coverage for minor dependents
- - Comprehensive mental health coverage, up to $3,000 per month, available for employees and dependents
- - Free access to EAP, Greenshield and a variety of physical and mental health services via wellness platform
- - $750 Yearly Lifestyle Subsidy
- - Monthly cell phone reimbursement
- - Monthly parking reimbursement
- - Company-sponsored social events and team-building activities
- - Diversity, Equity & Inclusion Committee
- - Authentic, engaged team, who value work life balance
- Diversity at Liferaft means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person's talents and strengths. We welcome all qualified applicants regardless of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability, or any other protected characteristic.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
business administrationoperationsmanagementorganizational leadershipKPI dashboardsreportingscorecardsagenda preparationcalendar managementlogistics coordination
Soft Skills
organizeddetail-orientedwritten communicationverbal communicationresourcefulproactivetrustworthyjudgmentdiscretionmotivated