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Operations

• **Core Responsibilities****Executive & Leadership Support**
• - Manage complex calendars, scheduling, and coordination for the CEO and SLT
• - Prepare agendas, capture key decisions and action items, and track follow-ups from senior leadership meetings
• - Support internal communications on behalf of leadership
• - Coordinate travel, logistics, and scheduling across the CEO and leadership team (including flights, accommodations, and key internal/external meetings)
• **Leadership Team Operations & Coordination**
• - Assist the leadership team in communication across the organization by helping coordinate company-wide updates, meetings, and events
• - Assist in maintaining the corporate calendar and schedule of events
• - Support planning, documentation, and operational rhythms of the leadership team
• - Assist with leadership team and board meeting scheduling, agenda preparation, and timely distribution of materials
• **Reporting & Business Insights**
• - Support the development and maintenance of leadership team reporting and scorecards (e.g. gathering inputs, formatting and ensuring materials are ready for review)
• - Help build and organize KPI dashboards and internal reporting
• - Engage teams across the company to gather and synthesize relevant business insights for the leadership team
• **Cross-Functional & Parent Company Coordination**
• - Assist with coordination and communication with our parent company, Securitas
• - Identify opportunities to improve processes, organization, and clarity across the business

Operations Associate

Data Scientist

• Identify valuable data sources and automate collection processes
• Undertake preprocessing of structured and unstructured data
• Conduct exploratory data analysis to identify patterns and trends
• Present information using data visualization techniques
• Drive innovation by staying up-to-date with industry trends, emerging technologies, and best practices in AI.
• Collaborate closely with product managers, data scientists, developers, and other stakeholders to understand the problem space and provide innovative and effective solutions.
• Incorporate fairness, transparency, and accountability into machine learning models and data-driven solutions to prevent bias and discrimination.
• Setup tracking and manage Pendo analytics platform
• Be an integral part of the LifeRaft Labs team and contribute ideas to solve complex challenges in the OSINT space

Junior Data Scientist

Frontend Engineer

• Develop and maintain user-facing features using React and JavaScript
• Implement responsive and accessible UI components based on product and design specifications
• Collaborate with product managers, designers, and backend engineers to deliver high-quality features
• Write clean, maintainable, and well-tested code
• Participate in code reviews and learn best practices from senior engineers
• Debug, troubleshoot, and resolve frontend issues
• Contribute to improving frontend performance and usability
• Follow established development workflows, testing practices, and coding standards

Junior Software Engineer – Frontend

Revenue Operations

• Support the development, maintenance, and rollout of standardized enablement playbooks covering discovery, demos, trials, competitive positioning, and closing.
• Execute onboarding and ramp programs for SDRs, AEs, CSMs, and Product Specialists, including coordinating sessions, materials, and reinforcement activities.
• Reinforce and support structured training programs that build fluency in corporate security, OSINT, threat intelligence, government workflows, and Liferaft’s value drivers.
• Reinforce Liferaft’s sales process standards, including qualification, opportunity progression, forecasting hygiene, and next-step discipline.
• Support opportunity management best practices in Salesforce, including documentation standards and pipeline hygiene, in partnership with RevOps.
• Identify recurring friction points in Sales and Customer Success processes and surface insights to enablement and revenue leadership.
• Maintain and update enablement content including playbooks, discovery guides, objection handling resources, demo flows, scripts, and vertical-specific messaging, ensuring materials are current and aligned to approved positioning.
• Partner with Product Marketing to ensure enablement materials reflect established messaging frameworks and product narratives, and keep content organized, accessible, and consistently used across teams.
• Support the structure and execution of sales trials by reinforcing defined success criteria, approval gates, and role clarity across AEs and Product Specialists.
• Assist in training sales and PS teams on trial execution best practices that reinforce value and support decision-making.
• Help document and reinforce technical storytelling and workflow mapping that supports alignment between sales and technical teams.
• Support recurring enablement sessions and reinforcement across sales skills, product knowledge, objection handling, negotiation, and executive communication.
• Assist with call reviews and insight gathering using tools like Gong to identify skill gaps, trends, and coaching opportunities.
• Support targeted training initiatives and help track enablement effectiveness using performance data and core revenue metrics.
• Support the creation and maintenance of enablement materials that help CSMs deliver consistent onboarding, adoption, EBRs, and renewal motions.
• Assist with playbooks that support risk identification, churn mitigation, and expansion readiness, without owning commercial strategy.
• Help coordinate training on new product features, evolving use cases, and customer feedback themes.

Operations Associate

Junior Data Scientist

Junior Software Engineer – Frontend

Revenue Enablement Specialist