Navient

Operations

• Maintain and administer Navient Education Loan Trusts based on underlying trust agreements
• Prepare facility and trust reports, confirm payments with external counterparts, and initiate payments with paying agent banks
• Coordinate with Structured Finance on loan purchase and sale schedules, supporting funding activity and communicating with the Cash Desk on related cash flow
• Prepare advance borrowing and permitted release requests to conduit banks, including post-settlement reporting and wire payment for post-settlement funding
• Verify trust cash activity, ensuring payment accuracy and resolving exceptions
• Perform daily cash management functions, including bank balance reporting, presentment, and concentration reports
• Process check requests from Accounts Payable, deposit checks using a remote scanner, and manage the Cash Management resource mailbox
• Administer the opening and closing of bank accounts and prepare monthly bank analysis fees for multiple banks
• Manage daily margin calls for corporate and trust swaps, including overseeing cleared swap movements
• Monitor credit rate changes and assess their impact on collateral positions within ISDA contracts
• Execute and reconcile scheduled payments, administer overrides, and prepare month-end reports for accounting and audit purposes
• Ensure successful processing of daily bank files and review prior-day bank data for accuracy
• Analyze daily cash positions, confirm investment and money market trades, and monitor cash inflows and outflows for Navient Corp
• Work on special projects as assigned
• Cross-train with team members for coverage and professional development

Treasury Operations Specialist

Accounting Manager

• Monthly Accounting Account for multiple Student Loan portfolios including both CLASS and externally serviced loans.
• Review all workpaper and be accountable for all work produced by the staff.
• Review monthly asset reconciliations for accuracy and ensure general ledger reconciliation tracker is updated timely.
• Identify and timely resolve outstanding variances.
• Guide staff to handle non-routine problems.
• Provide and encourage personnel development and performance management of staff.
• Coach staff to reach full potential in conjunction with efficient management of resources.
• Assess needs and provide training as needed.
• Provide timely feedback.
• Provide support for both internal and external audits as well as semi-annual Self-Assessments.
• Complete other projects as assigned.
• Contribute as part of the management team.
• Offer input and suggestions to management for department improvement.

Loan Accounting Supervisor

Marketing

• Own end-to-end execution of lifecycle marketing campaigns within the Braze platform
• Build and manage Braze Canvas journeys, including entry criteria, event-based triggers, decision splits, personalization logic, and suppression rules
• Partner with Marketing Operations and Data teams to ensure accurate event instrumentation, data flow, and campaign eligibility logic
• Execute campaign QA (content, targeting, timing, links, tracking parameters, compliance requirements) prior to launch
• Manage campaign deployment schedules, throttling, and frequency controls to protect customer experience and deliverability
• Implement and monitor A/B and multivariate tests directly within Braze, ensuring statistical rigor and clean readouts
• Troubleshoot execution issues (data discrepancies, delivery failures, journey logic) and resolve quickly with cross-functional partners
• Ensure all executions meet legal, regulatory, and brand standards

Treasury Operations Specialist

Loan Accounting Supervisor

Lifecycle Marketing Manager – In-School Lending