NatWest Group

Production Management Specialist, VP

NatWest Group

full-time

Posted on:

Location Type: Hybrid

Location: Gurugram • India

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Job Level

Lead

About the role

  • Improve and embed non-functional and operational characteristics of products
  • Work closely with feature team to meet service level objectives
  • Define error budgets to balance risk and reliability
  • Provide structure to release process and suggest improvements
  • Scale systems sustainably through automation
  • Coach and guide colleagues and wider team
  • Ensure day-to-day health of production and non-production environments
  • Communicate incident status updates clearly to teams, customers, and stakeholders

Requirements

  • 12+ years of experience in production management
  • Strong investigative, analytical, and problem‑solving skills
  • Proven experience in automation of toil and continuous process improvement
  • Strong knowledge of deploy and release services, automation, and troubleshooting
  • Experience of utilising tools and technology across the software development lifecycle
  • Experience using mathematical and statistical models to assess trends
  • Financial services knowledge and ability to identify wider business impact, risk and opportunity
Benefits
  • Professional development
  • Flexible work arrangements
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
automationcontinuous process improvementdeploy servicesrelease servicestroubleshootingmathematical modelsstatistical models
Soft Skills
investigative skillsanalytical skillsproblem-solving skillscoachingcommunication