National Spine & Pain Centers

Communications

• Call Center Representative: Onsite
• Reports to: Center Manager
• Shift Schedule : Days-Onsite
• Job Category: Clinical
• Job Status: Non-Exempt
• For more than 30 years, NSPC affiliated physicians have been pioneers in the relief of chronic and acute pain through minimally invasive procedures.
• With more than 120 locations and 750 medical professionals facilitating nearly a million patient visits a year, NSPC is the healthcare brand more people trust for access to pain relief providers than any other.
• Come join our family of dedicated medical professionals!

Communication Center Representative

• Call Center Representative: Onsite
• Reports to: Center Manager
• Shift Schedule : Days-Onsite
• Job Category: Clinical
• Job Status: Non-Exempt
• Come join our family of dedicated medical professionals! Military veterans are also encouraged to apply!

Compliance

• The Compliance Director provides strategic leadership and direction for all risk management, compliance, and quality assurance activities across the National Spine & Pain Centers (NSPC) organization.
• Lead a team of risk, quality, and compliance personnel to ensure the organization meets all federal, state, and local regulations.
• Consult on the development and implementation of policies and programs designed to mitigate clinical, operational, legal, and technological risks, and promote a culture of safety, accountability, and continuous improvement.
• Identify, assess, monitor, and mitigate organizational risks across clinical, operational, regulatory, reputational, and cybersecurity domains.
• Oversee compliance department activities to ensure alignment with all relevant federal and state regulations including HIPAA, HITECH, OSHA, DEA, CMS, and state licensing boards.
• Partner with clinical leadership to evaluate and improve clinical outcomes, patient satisfaction, and patient safety.
• Collaborate with the Chief Information Officer (CIO) and IT department to ensure robust data privacy and cybersecurity protocols are in place.
• Lead cross-functional committees on quality, compliance, and risk management.
• Provide executive leadership and guidance during crises, regulatory inquiries, and major incidents.