National Registry of Emergency Medical Technicians

Operations Program Manager

National Registry of Emergency Medical Technicians

full-time

Posted on:

Location Type: Remote

Location: Ohio • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $82,000 - $87,000 per year

About the role

  • Independently plan, execute, and oversee operations programs, ensuring alignment with organizational priorities, timelines, and capacity.
  • Transform direction, evolving priorities, and ambiguous problem statements into clear scopes, work plans, milestones, and decision points.
  • Partner with functional leaders and subject matter experts to create sustainable processes that balance standardization with operational realities, such as constraints from accreditation requirements.
  • Proactively manage and coordinate policy lifecycle management and accreditation activities, including evidence preparation, timeline management, stakeholder communication, and acting as the primary liaison with the accreditor.
  • Identify risks within assigned programs and support mitigation planning, escalation, and tracking.
  • Develop and maintain operational reporting that provides visibility into work, progress, risks, and outcomes, translating data into actionable insights for leadership.
  • Communicate proactively with stakeholders regarding status, risks, dependencies, and decisions to maintain alignment and accountability.
  • Evaluate program and process effectiveness and recommend improvements to strengthen execution, governance, and operational consistency across National Registry programs.

Requirements

  • Bachelor’s degree required.
  • 5 to 7 years of progressive experience in program management, project management, or operational roles involving cross-functional coordination and independent execution.
  • 3 to 5 years of demonstrated experience managing complex initiatives with multiple stakeholders and competing priorities.
  • Expertise in program and project management, including planning, execution, and risk tracking.
  • Ability to translate ambiguous direction into clear scopes, actionable plans, and deliverables.
  • Strong facilitation and coordination skills for working across multiple teams and priorities.
  • Experience with policy lifecycle management and accreditation or compliance-driven environments.
  • Sound judgment in prioritizing tasks, identifying and managing program risks, and escalating issues appropriately.
  • Effective written and verbal communication for leadership and broad audiences.
  • Stakeholder management skills, including influencing without direct authority.
  • High ownership mindset and accountability for outcomes.
  • Ability to operate independently while managing multiple concurrent initiatives.
  • Adaptability and comfort operating in ambiguity and change.
  • Able to travel approximately 10 nights per year.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
program managementproject managementrisk trackingpolicy lifecycle managementaccreditationprocess effectiveness evaluationoperational reportingdata translationstakeholder communicationcross-functional coordination
Soft Skills
facilitationcoordinationjudgmentinfluencingownership mindsetaccountabilityadaptabilitycommunicationproblem-solvingindependent execution