
Account Executive, Local, SMB
National Motor Freight Traffic Association, Inc.
full-time
Posted on:
Location Type: Hybrid
Location: Richfield • Ohio • United States
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About the role
- Compiles weekly sales recaps on achievements, losses, and competitive information.
- Analyzes account recaps and monitors revenue trends to develop service recommendations.
- Utilizes shipping technology and systems for account activity review and customer database sign-up.
- Manages accounts by advising customers on billing processes, resolving inquiries, and entertaining customers.
- Trains customers on use and advantages of web-based shipping and tracking functions.
- Possesses strong customer relations, position the needed TFI shipping service to expand the customers business needs.
Requirements
- U.S. citizen or otherwise authorized to work in the U.S.
- Must be currently located in the same geographic location as the position or being willing to self-relocate
- Individual must be organized, detail-oriented and have strong communication skills
- Understand TFI leverage over competitor products, services, and technology
- Projects future customer needs and is a critical thinker with analytical skills
- Possesses ability to identify issues and provide solutions and is a problem solver
- Builds strategic relationship with focus on customer pipeline and key decision making
- Persuasive negotiator with tactical techniques to overcome objections
- Possesses strong knowledge on industry trends and financial impact
- Experience giving sales presentations
- Bachelor's Degree not required but preferred
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales analysisaccount managementcustomer database managementbilling processesweb-based shipping functionsshipping technologycompetitive analysisservice recommendationssales presentationsproblem solving
Soft Skills
strong communicationorganizational skillsdetail-orientedcritical thinkinganalytical skillspersuasive negotiationcustomer relationsstrategic relationship buildingtactical techniquescustomer-focused