Support Engineer

• Provides remote and in-person technical support to all NGL employees
• Maintains computer hardware and software
• Provisions user access with a primary focus on supporting customers and systems at NGL
• Collaborates with other ITCS staff, IT staff, and vendors to support customers
• Maintains computer hardware and software, including packaging and deploying software
• Performs user access provisioning
• Ships, receives, and keeps up-to-date inventory of technical hardware
• Provides after-hours, on-call support as necessary
• Performs Incident Manager tasks, including setting up Incident Response Team meeting and communication, sending communications to the business, and keeping the Team focused on resolving the immediate incident

Technical Support – Temp to Hire

Electronics Product Support Engineer – Onsite

Technical Support Associate

Divisional Pricing Support Analyst

Project Customer Support Analyst

Premier Support Engineer