National Education Opportunity Network (NEON)

Customer Success Manager

• Build and manage relationships with a portfolio of high schools (principals and teachers) to ensure they effectively implement NEON's model to drive student success.
• Support the implementation of our college credit-bearing courses.
• Expand NEON's offerings within existing schools.
• Work collaboratively with internal teams to collect and analyze data, develop, and deliver impact reports.
• Coordinate and lead site visits to support partner schools twice a year and provide technical support as needed.
• Work with internal teams to continually improve the school partnership experience and student outcomes.

School Success Manager

Director

• Lead efforts to cultivate and grow strategic partnerships with Title I schools and districts nationwide.
• Conduct proactive outreach to potential Title I school and district partners, identifying opportunities for collaboration and growth.
• Lead and facilitate discussions with school and district leaders about the value and impact of the National Education Opportunity Network’s model. Work to align the NEON’s courses and model with the needs and priorities of schools and districts to ensure meaningful and sustainable partnerships.
• Build strong relationships with superintendents, chief academic officers, and high school leaders to understand their unique challenges and opportunities.
• Manage a full partnership cycle from prospecting and awareness campaign launch through the school/course selection process. Engage in all stages of the partnership pipeline, ensuring that new partner and expansion goals are met and exceeded. Utilize Salesforce to track, report, and optimize the partnership process.
• Lead email-based marketing campaigns using Pardot, targeting potential school and district partners. Develop and execute strategies to nurture leads and convert them into long-term partners. Optimize campaign performance based on data-driven insights.
• Build and nurture relationships with educators and school administrators to foster collaboration and trust. Leverage opportunities from conferences to generate new partnership leads and support the growth of the organization.

Director of School Opportunity – Su26

Associate

• Manage key student opportunities and scholar engagement activities, including the NEON Alumni Board, Student Advisory Board, and scholarship program nominations.
• Partner with the Director of College Access to support the College Access Mentors initiative in SY26-27. This includes managing TF Mentors, supporting the development of content and resources for the College Knowledge course, monitoring program implementation, and evaluating key success metrics.
• Assist with the logistical coordination of the Carnegie Merit Scholars Program, virtual and in-person admissions events, and Honor Society operations.
• Provide students with transcript access support upon course completion.
• Work collaboratively with our Communications team to highlight student opportunities and success stories.

School Success Manager

Director of School Opportunity – Su26

Senior Associate, Student Affairs