National Carwash Solutions

Business Development Rep

• Responsible for prospecting, retaining and growing sales in regard to NCS cleaning solutions product sales and account contract agreements to consistently meet and or exceed sales budgets.
• Research companies and build targeting prospect lists, developing strategies that increase new account penetration, bring new business on efficiently and create a long-term, fully committed customer base.
• Develop compelling and meaningful value to customer using insight, business analysis, problem solving and flexibility with a focus on forward thinking by identifying opportunities, threats and trends; anticipating future barriers and issues, as well as analyzing and interpreting organized customer economics/financial performance.
• Responsible for being a subject matter expert on all NCS cleaning solutions.

Business Development Representative, Carwash Chemical

Manager

• Build and manage field service team of 12 – 15 employees
• Manages service team members in Southern Texas
• Manage scheduling and training of field service technicians and chemical delivery specialists
• Establish performance goals for designated team of technicians
• Coach and guide direct reports in safety compliance, quality, and customer satisfaction
• Provide leadership, technical guidance, and continuing education in field operations
• Monitor and manage expenses, revenue, and margin targets
• Prepare and control operational budgets and inventory
• Communicate with customer and travel to assigned locations
• Act as primary point of resolution for escalating customer issues and/or complaints
• Monitor service metrics and KPIs

Business Development Representative, Carwash Chemical

Territory Service Manager