Application Analyst – Retail Pharmacy
Wellstar Health System
Senior Epic Ambulatory Application Analyst – Install
National Association of Community Health Centers (NACHC)
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $89,836 - $143,737 per year
Job Level
Senior
Tech Stack
Go
About the role
- Support the mission of OCHIN by configuring and supporting clinical applications within the Epic EHR software
- Act as Level 2 technical support for ancillary integrated products
- Collect and resolve issues
- Coordinate with Help Desk on JIRA resolution
- Help product owner to put together agendas for vendor calls
- Represent OCHIN on vendor calls from a technical perspective
- Operate alongside the Member Care Team framework
- Serve as internal advisor to other analysts
- Discuss and provide workflow solutions
- Document build specifications
- QA complex builds and other work orders
- Collaborate with members from other OCHIN teams
- Provide elbow support to clinic staff during Go-Lives
- Lead trainings and workgroups for members
- Mentor, coach, and train less experienced analysts
- Develop and share workflow best practices
- Travel 25% to support off-site software Go-Lives installations
- Assist Project Managers in identifying system capabilities
- Build, design, test, and document functionality of new system features
- Provide process improvements within your application or team
Requirements
- Epic Ambulatory certification preferred
- Minimum of 5-years of experience as an Epic Ambulatory Analyst in a healthcare setting
- Work history in Healthcare IT is required
- Bachelor’s Degree preferred or a combination of college education and 5-7 years of relevant experience
- Minimum of 2 applicable Epic certifications/proficiencies with preference given to Ambulatory, HOD, certification in Ambulatory is required
- Experience with Epic implementation and support, including build, testing, and training for the ambulatory module
- Intermediate proficiency in Microsoft Excel
- Strong communication skills
- Consistently acts with integrity and accountability
- Process and detail-oriented, with a strong focus on data-driven decision making
- Proactive, self-motivated, and solution oriented
- Strong organizational and project management skills
- Ability to travel 20-25% to support Go-Lives nationally
Benefits
- Generous compensation package
- Professional advancement opportunities
- Healthy work-life balance
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Epic EHREpic AmbulatoryEpic implementationbuildtestingtrainingworkflow solutionsdata-driven decision makingMicrosoft Excel
Soft skills
communicationintegrityaccountabilityprocess-orienteddetail-orientedproactiveself-motivatedsolution orientedorganizationalproject management
Certifications
Epic Ambulatory certificationEpic certifications
