National Association of Community Health Centers (NACHC)

Senior Epic Ambulatory Application Analyst – Maintenance

National Association of Community Health Centers (NACHC)

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $89,836 - $143,737 per year

Job Level

Senior

Tech Stack

Go

About the role

  • Perform complex build and configuration in Epic Ambulatory and related products.
  • Operate in OCHIN’s Member Care Team framework as a key contributor to the overall goals of the team support model.
  • Lead working sessions with OCHIN members to resolve advanced and complex integration work orders.
  • Discuss and provide workflow solutions and ensure understanding of the system through hands on training.
  • Serve as a subject matter expert (SME) on applications across the organization.
  • Lead and mentor other analysts on complex interdepartmental project work.
  • Document build specifications, team processes and complex clinic workflows.
  • QA complex builds, Quarterly Update (SU) modifications, and other work orders.
  • Collaborate with members from other OCHIN teams to address integration issues.
  • Provide elbow support to clinic staff during Go-Lives and Dress Rehearsals as needed.
  • Lead trainings and workgroups for members.
  • Develop and share workflow best practices.
  • Travel to support off-site software installations as needed.
  • Assist Project Managers in identifying system capabilities.
  • Build, design, test, and document functionality of new system features.
  • Provide process improvements within your application or team.
  • Other duties as assigned.

Requirements

  • Minimum of 5 years of experience in similar or relevant role
  • Bachelor’s Degree (Healthcare Informatics or Computer Science preferred) or a combination of college education and 5-7 years of relevant experience
  • Work history in Healthcare IT is required
  • Minimum of 2 applicable certifications/proficiencies with preference given to Ambulatory, Wisdom, HOD, and Ambulatory certification is required
  • At least 5 years of experience as an Epic Applications Analyst, with a minimum of 3 years of experience in build is required
  • Intermediate proficiency in Microsoft Excel
  • Strong communication skills – able to communicate with both application and technical team members, as well as end users
  • Consistently acts with integrity and accountability.
  • Process and detail-oriented, with a strong focus on data-driven decision making
  • Proactive, self-motivated, and solution oriented
  • Strong organizational and project management skills.
Benefits
  • Generous compensation package
  • Healthy work-life balance
  • Professional advancement opportunities

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Epic Ambulatorybuild and configurationintegration work ordersworkflow solutionsQA complex buildssystem featuresprocess improvementsdata-driven decision makingMicrosoft Excelproject management
Soft skills
strong communication skillsintegrityaccountabilityprocess-orienteddetail-orientedproactiveself-motivatedsolution orientedorganizational skillsmentoring
Certifications
Ambulatory certificationWisdom certificationHOD certification
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