Perform complex build and configuration in Epic Ambulatory and related products.
Operate in OCHIN’s Member Care Team framework as a key contributor to the overall goals of the team support model.
Lead working sessions with OCHIN members to resolve advanced and complex integration work orders.
Discuss and provide workflow solutions and ensure understanding of the system through hands on training.
Serve as a subject matter expert (SME) on applications across the organization.
Lead and mentor other analysts on complex interdepartmental project work.
Document build specifications, team processes and complex clinic workflows.
QA complex builds, Quarterly Update (SU) modifications, and other work orders.
Collaborate with members from other OCHIN teams to address integration issues.
Provide elbow support to clinic staff during Go-Lives and Dress Rehearsals as needed.
Lead trainings and workgroups for members.
Develop and share workflow best practices.
Travel to support off-site software installations as needed.
Assist Project Managers in identifying system capabilities.
Build, design, test, and document functionality of new system features.
Provide process improvements within your application or team.
Other duties as assigned.
Requirements
Minimum of 5 years of experience in similar or relevant role
Bachelor’s Degree (Healthcare Informatics or Computer Science preferred) or a combination of college education and 5-7 years of relevant experience
Work history in Healthcare IT is required
Minimum of 2 applicable certifications/proficiencies with preference given to Ambulatory, Wisdom, HOD, and Ambulatory certification is required
At least 5 years of experience as an Epic Applications Analyst, with a minimum of 3 years of experience in build is required
Intermediate proficiency in Microsoft Excel
Strong communication skills – able to communicate with both application and technical team members, as well as end users
Consistently acts with integrity and accountability.
Process and detail-oriented, with a strong focus on data-driven decision making
Proactive, self-motivated, and solution oriented
Strong organizational and project management skills.
Benefits
Generous compensation package
Healthy work-life balance
Professional advancement opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Epic Ambulatorybuild and configurationintegration work ordersworkflow solutionsQA complex buildssystem featuresprocess improvementsdata-driven decision makingMicrosoft Excelproject management
Soft skills
strong communication skillsintegrityaccountabilityprocess-orienteddetail-orientedproactiveself-motivatedsolution orientedorganizational skillsmentoring