National American University

Support Engineer

• Provide multi-tier technical support (Tier 1–3) and administer key enterprise applications.
• Deliver daily end-user support, perform technical troubleshooting, and assist with system configuration.
• Help with user administration, documentation, and routine maintenance.
• Assist with configuration, maintenance, and administration of enterprise applications.
• Manage user accounts, profiles, permissions, and role assignments.
• Provide training and support to faculty, staff, and students on supported technologies.
• Contribute to continuous improvement in IT processes and service delivery.

IT Generalist – Support Analyst

Paralegal

• Provides instruction and all aspects of teaching of approved curricula as outlined in the university’s master syllabus.
• Recommends curriculum changes based on industry needs.
• Works with the Curriculum, Assessment and Persistence Committee as needed to review, assess, develop, and oversee curricular changes.
• Administers assessment instruments as requested.
• Maintains accurate attendance and academic records for students.
• Participates in faculty meetings and professional development meetings.
• Completes required compliance trainings.
• Performs other duties as assigned.

IT Generalist – Support Analyst

Adjunct Faculty – Paralegal Studies