Assistant Manager
Nantahala Outdoor Center
full-time
Posted on:
Location Type: Office
Location: Hartford • Tennessee • United States
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Salary
💰 $17 - $21 per hour
About the role
- The Assistant River Manager is responsible for relationship building, communication and administrative/logistic duties for the French Broad River Operation.
- Help implement the long-term plan and vision for the river operation.
- Budgeting – closely track and monitor expenses, especially labor.
- Set and hold firm to the standards and expectations for the French Broad River.
- Ensure compliance of all government and other regulatory bodies’ rules and regulations.
- Oversee all aspects of the daily guide/trip work schedule.
- In cooperation with the Manager, the Assistant River Manager must make equipment adjustments in Flybook in accordance with availability and booking needs to ensure adequate resources are available throughout the day.
- Shares in responsibility for ordering, purchasing and maintenance of facilities, equipment and supplies necessary to the operation.
- Assign daily opening and closing duties for operation and ensure equipment is being properly cared for and labor is monitored closely.
- Work closely with Group Sales to insure that each NOC group is taken care of to the highest of NOC standards.
- Weekly handle all ADP time and attendance.
Requirements
- Minimum education: A four year college degree is preferred.
- A high level of whitewater rafting experience and expertise is required.
- Previous experience as a NOC Guide and trip leader is highly preferred.
- Must be willing to embody and model the goals and focus of the management team and NOC, in particular, responsibility, accountability, flexibility, and the desire to provide our guests with a high-quality experience.
- Licenses and certification required by statute or regulation: The Assistant River Manager should possess or be prepared and able to obtain quickly and efficiently: AWFA and CPR certification or a higher level of first aid/CPR training other river rescue certifications a plus.
- A current CDL with passenger and air brake endorsements is preferred but not required.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
budgetingequipment adjustmentstime and attendance managementwhitewater rafting expertisetrip leadership
Soft Skills
relationship buildingcommunicationresponsibilityaccountabilityflexibilityguest experience focus
Certifications
AWFACPRfirst aidriver rescue certificationsCDL