NACCA

Director

• Lead the design, delivery, and continuous improvement of Indigenous Entrepreneurship Program (IEP) initiatives
• Oversee training and capacity-building programs, including mentorship and workforce development
• Manage program budgets, financial reporting, and compliance with funding agreements
• Build and maintain strong relationships with IFIs, government partners, and key stakeholders
• Monitor program performance using data, KPIs, and evaluation frameworks to drive impact
• Ensure quality assurance through program reviews, policy development, and continuous improvement
• Provide strategic updates and recommendations to senior leadership and the NACCA Board
• Support stakeholder engagement activities, events, and partnerships

Director, Programs and Member Services

General

• The Support Officer, IEP is primarily responsible for the processing of Indigenous Entrepreneurship Program (IEP) applications, claims, payments, legal documents, and related reporting information from assigned regions.
• Provide client services to Indigenous Financial Institutions (IFIs) within assigned regions and maintain frequent communications.
• Process applications, claims, and payments from assigned inventory of IFIs within five (5) business days of receipt.
• Draft legal documents within approved IEP policies and procedures.
• Verify completeness and quality of information submitted.
• Maintain client files to ensure accuracy and compliance in reporting/payments.
• Maintain frequent, consistent, and timely communication with assigned IFIs and their staff.
• Review other applications and claims of peers to ensure adherence to established IEP policies and consistency of internal processes and decision-making.
• Respond to general inquiries and refer them to the appropriate IFI.

Director, Programs and Member Services

IEP Support Officer