N2O

Account Director – Electricals Division

N2O

full-time

Posted on:

Location Type: Hybrid

Location: Maidenhead • United Kingdom

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Salary

💰 £65,000 per year

Job Level

Lead

About the role

  • Taking the lead in the day-to-day operation of the account: Be the primary point of contact for client stakeholders, ensuring exceptional service, strategic insights, and flawless execution of field marketing initiatives.
  • Data and Reporting: Overall accountability for all data and reporting for the client, working very closely with the dedicated D&I Manager to ensure timely and accurate reporting. Have a curiosity on the various data streams we have and look for trends which could influence our operational direction and ultimately improve results.
  • Drive Strategic Field Marketing Initiatives: Lead the planning, management, and delivery of large-scale field sales projects in collaboration with the client, external agencies, internal teams, and client leadership, ensuring clear alignment and realistic expectations.
  • Build and Nurture Relationships: Cultivate and maintain strong client relationships by understanding their business goals, translating these into innovative field marketing solutions, and ensuring that the programs directly support revenue growth.
  • Champion Operational Excellence: Oversee project briefings, manage budgets, and track campaign performance through data analysis, ensuring every initiative meets our high standards of compliance, quality, and impact.
  • Collaborate Across Departments: Ensure seamless integration with Client Development, Campaign Management, Talent Management, and our international offices, promoting brand consistency and a unified client experience.
  • Team Leadership & Management: Manage and develop a high-performing team, foster a culture of continuous improvement and lead recruitment and training initiatives.

Requirements

  • Proven experience as a Account Director on a strategic FM account, with a strong record of driving strategic initiatives and delivering client results.
  • Extensive experience in field marketing, with a background in either a major agency or in-house marketing role.
  • Familiarity with the retail industry, and, ideally, the vaping or electricals sectors.
  • Exceptional skills in managing large-scale client activities and building relationships at a senior level.
  • Demonstrated ability to work collaboratively with diverse internal teams and external partners.
  • Proficiency in data analysis, with experience using tools like Power BI (preferred, but not essential).
  • Strong budget ownership with proven P&L management capabilities.
  • Excellent written and verbal communication skills, with a confident and professional presence when engaging with clients, stakeholders, and team members.
  • Outstanding organizational skills and attention to detail, capable of managing multiple projects while maintaining high-quality standards.
  • A proactive and solution-focused approach to problem-solving and operational efficiency
  • Strong leadership capability with experience of running a field team of 20+ heads.
  • Full UK driving license and access to a vehicle
  • Able to travel to client sites across the country
Benefits
  • Salary up to £65K gross per annum
  • Hybrid working opportunities - 3 days in the office and 2 days working from home.
  • 23 days annual leave plus bank holidays increasing each completed year to 30
  • Flex buy/ sell holiday scheme
  • Life Assurance
  • Employee Assistance and Wellbeing Programmes
  • Digital 24/7 GP Service available from Day 1
  • Free private medical and dental healthcare after 2 years of service.
  • Salary Sacrifice pension / cycle to work and car lease schemes
  • Season Ticket Loans.
  • Retail Discount Scheme
  • Our Head Office location has multiple perks including a free onsite gym, free breakfasts, calendar of wellbeing events, free parking, and an onsite cafe.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisbudget managementP&L managementfield marketingstrategic initiativesclient managementproject managementreportingcampaign performance trackingteam leadership
Soft Skills
communication skillsrelationship buildingorganizational skillsattention to detailproblem-solvingcollaborationproactive approachleadership capabilitycontinuous improvementclient engagement