N2O

Senior Account Manager

N2O

full-time

Posted on:

Location Type: Hybrid

Location: MaidenheadUnited Kingdom

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Salary

💰 £45,000 per year

Job Level

About the role

  • Manage and expand client portfolios by supporting senior team members and identifying new business opportunities.
  • Independently handle client relationships through meetings, presentations, and strategic planning.
  • Utilise negotiation skills to enhance account value and stay updated on industry trends.
  • Prepare tailored proposals, address client concerns effectively, and consistently exceed sales targets.
  • Demonstrate strong sales and negotiation skills by confidently presenting N2O’s offerings, generating client interest.
  • Develop client proposals, reports, and creative briefs, and effectively contribute to the pitch process with clear, confident presentations.
  • Understand and apply quotation guidelines and rate cards for various clients and activities.
  • Confidently input detailed quotes into the BMS and mentor junior team members on financial aspects such as rate cards, margins, POs, and payments.
  • Prepare accurate and timely quotations and presentations for clients.
  • Act as the primary contact for Experiential and Smart Mass Sampling across N2O teams, ensuring timely, quality creative outputs.
  • Collaborate with internal teams and clients to manage amendments, budgets, and resources.
  • Partner with Creative, Marketing, and Campaign Management to align processes, meet KPIs, and deliver campaigns within cost and margin targets, maintaining clear communication and strong relationships.
  • As a senior Business Development team member, uphold professionalism, mentor juniors, and promote collaboration across departments to achieve effective outcomes.
  • Lead by example by fostering positive relationships at all company levels.

Requirements

  • Experiential experience agency side is essential
  • Demonstrable account management experience in Experiential
  • A successful record of client development
  • Able to create and maintain robust client relationships for the longer term
  • Strong and open communication skills to deliver presentations
  • Competent in the use of Microsoft Office packages.
  • Excellent organisational skills and ability to multi-task and juggle different priorities whilst retaining a cool head and an undeviating professional demeanour
  • The ability to develop multiple clients at one time
  • Good administration skills and diligence
  • Great collaborator with a flexible approach in work situations
  • A history of achieving targets consistently
  • Experience of researching growth areas and trends to maximise our impact in the marketplace
  • Good track record of developing existing stakeholder relationships and identify new business opportunities
Benefits
  • Gross annual salary up to £45k
  • 23 days annual leave plus bank holidays rising each year (capped at 30)
  • Life assurance - to support the financial security of your loved ones
  • Day one access to Digital GP service 24/7 - we know getting hold of a GP can sometimes be difficult (plus free private medical healthcare after 2 years' service)
  • Retail discounts scheme - save money on lots of everyday high street, online purchases as well as treats and experiences
  • Employee Assist Programme 24/7 - support when you need it on a range of practical, financial, health and legal issues
  • Regular company socials from BBQs to festive celebrations
  • Quarterly and annual recognition award schemes
  • Season ticket loan
  • Free breakfasts / hot and cold beverages
  • Free car parking
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
account managementclient developmentnegotiation skillsquotation guidelinesfinancial aspectspresentation skillsproposal developmentreport writingbudget managementmulti-tasking
Soft Skills
communication skillsorganizational skillscollaborationmentoringrelationship buildingprofessionalismflexibilitydiligencestrategic planningproblem-solving