MYTY

Business Operations

• ERP systems & CRM: You are the central point of contact for our agency software (MOCO) and our CRM system (HubSpot).
• You coordinate and optimize group-wide processes, ensure data quality and hygiene, and analyze relevant KPIs.
• Process optimization: You identify improvement opportunities, support the implementation of new features, and promote best-practice sharing across the group.
• First-level support: You assist users with all questions related to MOCO and HubSpot and act as an interface to internal and external stakeholders.
• Reporting & analysis: Create, evaluate, and present relevant reports to manage and further optimize operational processes.
• Change management: Facilitate and support discussions around system usage, process adjustments, and the strategic development of the holding.

Business Operations Manager

Business Development Rep

• Build and establish a unified sales and business development model that provides orientation, comparability, and scalability across all agencies.
• Establish a single source of truth for commercial data to make potential, performance, and levers visible and to enable better decisions at both group and agency levels.
• Develop, scale, and implement new go-to-market models and business development initiatives in close collaboration with the agencies.
• Identify strategic growth and transformation opportunities within and between agencies and translate these opportunities into concrete initiatives with measurable business impact.
• Take ownership of strategic projects: bring together relevant stakeholders and ensure sustainable implementation.
• Monitor market and customer developments and provide targeted input for future-oriented, market-driven initiatives within the MYTY Group.

Business Operations Manager

Business Development Manager