Community Business Development Specialist
myPlace Health
full-time
Posted on:
Location Type: Hybrid
Location: Los Angeles • California • 🇺🇸 United States
Visit company websiteSalary
💰 $68,000 - $75,000 per year
Job Level
JuniorMid-Level
About the role
- Develop and nurture strong relationships with healthcare providers, senior centers, post-acute facilities, and community organizations to drive meaningful referrals.
- Represent our PACE program with professionalism and heart at community events, health fairs, and gatherings across culturally diverse neighborhoods.
- Help prospective participants, families, and caregivers understand how PACE can enhance independence, quality of life, and holistic support.
- Meet and exceed monthly and quarterly referral and enrollment goals, contributing to our program’s growth and success.
- Generate qualified leads, schedule center tours, and walk families through every step of the enrollment journey.
- Maintain detailed records of outreach efforts, leads, and results using CRM tools to ensure follow-through and success tracking.
- Uphold DHCS and CMS regulations to ensure all outreach and marketing efforts meet the highest ethical standards.
- Partner with colleagues across outreach, enrollment, and care delivery to align strategies, share insights, and celebrate wins.
- Contribute creative ideas to quarterly marketing plans and outreach campaigns that elevate awareness and engagement.
- Participate in community events during evenings or weekends as needed.
Requirements
- Bachelor’s degree in Healthcare, Business, Marketing, or a related field preferred.
- Minimum two (2) years in outreach, marketing, sales, or community engagement—preferably in healthcare or senior services.
- Demonstrated success meeting referral or enrollment goals through authentic relationship-building.
- Experience supporting frail seniors, older adults, or underserved populations is strongly preferred.
- Bilingual skills (English/Spanish, Mandarin, Cantonese, Tagalog, Korean, or Vietnamese) are highly valued.
- Excellent communication, interpersonal, and presentation abilities that inspire and educate diverse audiences.
- Naturally earns trust and creates long-term partnerships rooted in care and respect.
- Comfortable with CRM systems and able to track every detail that drives success.
- Self-motivated, organized, and calm under pressure—you thrive in dynamic environments and get things done.
- A valid California driver’s license, reliable transportation, and willingness to travel across our service area (evenings/weekends included).
Benefits
- Competitive Pay & Total Rewards
- Performance-Based Incentives
- Ongoing Growth & Feedback
- Plan for Your Future
- Health Coverage that Fits Your Life
- More Than Just Medical
- Generous Time Off
- Support for Your Learning
- Family Comes First
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
outreachmarketingsalescommunity engagementrelationship-buildingreferral generationenrollment strategieslead generationrecord keepingCRM systems
Soft skills
communicationinterpersonal skillspresentation abilitiestrust-buildingpartnership developmentself-motivationorganizationcalm under pressurecreativitycollaboration
Certifications
Bachelor’s degree in HealthcareBachelor’s degree in BusinessBachelor’s degree in Marketing