Delivery Manager – Learner Assessments
Multiverse
full-time
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
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About the role
- Lead the Advanced Assessments function and internal Awarding Organisation for Multiverse degree apprenticeships, owning the policies and processes that ensure smooth, compliant and high-quality assessment delivery
- Contribute to the overall strategy for degree programmes and assessments, both as a key member of the Learner Services management team and collaborating cross-functionally with Delivery and other teams to drive improvements and provide seamless operations and learner experience
- Oversee modular assessment marking and moderation, ensuring apprentices’ project submissions are marked and moderated within SLAs and in line with regulations
- Run the Board of Examiners, the key quality assurance mechanism that awards grades and enables learners to progress through their programme journey
- Oversee the end-to-end delivery of gateways and end-point assessments for which Multiverse is the awarding organisation, ensuring policies align with regulatory requirements, processes are compliant and efficient, and data and feedback are used to improve operations and learner experience
- Line-manage a small internal operations team and manage a pool of External Examiners and External Assessors (contractors) who deliver and quality-assure key elements of degree assessments
Requirements
- Experience of working in an Assessment Organisation/EPAO or awarding body setting
- Experience of working with Office for Students and Department for Education regulation, including managing External Quality Assurance visits
- Familiarity with Apprenticeship Standards, IfATE/Skills England and in particular degree apprenticeship policies and processes
- AI-led mindset that seeks to drive innovation and efficiency in operational delivery
- People management experience
- Familiarity with version 1.2 of the Digital and Technology Solutions Professional degree apprenticeship standard (desirable)
- Assessment-related qualifications such as IQA Award, Certificate in Leading IQA or Award in Undertaking End Point Assessment (desirable)
- Knowledge of the Office for Students’ Conditions of Registration (desirable)
Benefits
- Time off - 27 days holiday, plus 5 additional days off: 1 life event day, 2 volunteer days, 2 company-wide wellbeing days (M-Powered Weekend) and 8 bank holidays per year
- Health & Wellness- private medical Insurance with Bupa, a medical cashback scheme, life insurance, gym membership & wellness resources through Wellhub and access to Spill - all in one mental health support
- Hybrid work offering - for most roles we collaborate in the office three days per week with the exception of Coaches and Instructors who collaborate in the office once a month
- Work-from-anywhere scheme - you'll have the opportunity to work from anywhere, up to 10 days per year
- Space to connect: Beyond the desk, we make time for weekly catch-ups, seasonal celebrations, and have a kitchen that’s always stocked!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
assessment deliverymodular assessment markingmoderationquality assurancedata analysisregulatory complianceoperational deliverypeople managementexternal quality assuranceapprenticeship standards
Soft Skills
leadershipcollaborationstrategic thinkinginnovationcommunicationteam managementproblem-solvingorganizational skillscross-functional collaborationlearner experience enhancement
Certifications
IQA AwardCertificate in Leading IQAAward in Undertaking End Point Assessment