Automotive Technical Helpdesk Specialist, Dutch, English
MSX International
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇭🇺 Hungary
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Provide technical support across various systems, focusing on diagnostics and root cause analysis.
- Resolve technical inquiries from Customer Dealers and internal teams.
- Guide dealers through repair processes and ensure accurate case documentation.
- Collaborate with dealer technicians and internal agents to resolve complex technical issues.
- Document cases and technical data in internal systems.
- Coordinate Field Engineer visits.
- Engage in training and product knowledge exchange.
- Collaborate with engineers, project managers, and dealership staff to share insights and trends.
Requirements
- At least 5 years of automotive experience, ideally in a senior dealership workshop role.
- Degree in automotive technology or equivalent technical education.
- Strong knowledge of vehicle mechanics and EV, HV certification (e.g., HV EV Specialist / DGUV L2+ / IMI Level 4) is a strong advantage.
- Experience in using diagnostic tools.
- Fluency in English and Dutch.
Benefits
- Health insurance
- Flexible working arrangements
- Professional development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
diagnosticsroot cause analysisvehicle mechanicsdiagnostic toolstechnical supportcase documentationrepair processestechnical data
Soft skills
collaborationcommunicationtrainingproblem-solving
Certifications
HV EV SpecialistDGUV L2+IMI Level 4