MSMC School of Business

Assistant

• Assist with recruiting communication and organization, guiding prospective student-athletes through the admissions process.
• Support strength and conditioning coordination, and contribute to administrative and compliance-related tasks.
• Assist with facility operations, which may include building management, event or practice supervision, and other duties as assigned by the Head Coach or Athletic Administration.
• Foster a positive, inclusive team culture that emphasizes intentional training and holistic student-athlete success.
• Requires evening and weekend availability, with an expected commitment of approximately 30+ hours per week during the competitive season.

Assistant Coach, Women's Volleyball

Customer Success Manager

• Serve as an administrator for the Slate CRM, managing system configuration, maintenance, optimization, and ongoing enhancements in support of undergraduate admissions operations.
• Design, build, and maintain Slate functionality including applications, forms, portals, reader workflows, communication plans, configurable joins, datasets, queries, reports, rules, permissions, and automations.
• Lead the continuous assessment and optimization of Slate functionality by researching new features, best practices, and system enhancements to maximize platform capabilities.
• Develop and maintain data integrations between Slate, the Student Information System (Jenzabar), Axiom, testing vendors, financial aid systems, and other third-party applications while ensuring data integrity and accuracy.
• Monitor, troubleshoot, and resolve complex system, integration, and data issues across Slate and related enterprise systems.
• Establish and maintain data governance standards through regular auditing, validation, duplicate management, and reconciliation of admissions and enrollment data.
• Manage the import and validation of prospect, applicant, and testing data including purchased search names, SAT/ACT, AP, Common App, and other external data sources.
• Build and maintain advanced reporting and dashboards that support operational decision-making, enrollment management, and institutional reporting.
• Collaborate with Information Technology, Financial Aid, Registrar, and Enrollment leadership on system enhancements, integrations, and strategic initiatives.
• Oversee applicant-facing Slate functionality, including the applicant portal, ensuring an intuitive and effective user experience while resolving escalated technical issues.
• Manage and optimize document management processes, application review workflows, and electronic records to ensure efficient processing and compliance.
• Configure and maintain financial aid data imports and related applicant communications within Slate.
• Develop documentation, standard operating procedures, and training materials for Slate users across the admissions team.
• Provide functional training, and ongoing support for admissions staff, promoting effective use of Slate and adoption of best practices.
• Recommend and implement process improvements through automation, workflow redesign, and emerging technologies.
• Participate in recruitment and yield activities (e.g. open houses, information sessions, admitted student programs) as needed.
• Perform other duties as assigned.

CRM and Operations Specialist

Counselor

• Recruit and guide prospective students through the admissions process by managing an assigned territory
• Cultivate relationships with schools and counselors and represent the College at events
• Promote the College’s programs and support enrollment goals
• Ensure a positive applicant experience through effective communication and collaboration
• Conduct high school visits and attend college fairs in selected territory
• Provide regular territory analysis and feedback
• Assist with daily admissions presentations, interviews, and events
• Meet departmental goals for inquiries, applications, admitted and enrolled students
• Maintain and update files including travel and student records

Assistant Coach, Women's Volleyball

CRM and Operations Specialist

Admissions Counselor