CRM and Operations Specialist

MSMC School of Business

CRM and Operations Specialist supporting the Admissions Office by managing Slate functions and data integrations. Collaborating on system enhancements and optimization for admissions operations.

Posted 7/21/2026full-timeNewburgh • New York • 🇺🇸 United StatesJuniorMid-Level💰 $0 - $62,353 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Slate CRM administration, including system configuration, data integration, and optimization to support undergraduate admissions operations. Proficient in managing data governance, reporting, and user training to enhance operational efficiency and compliance.

Highest-signal resume keywords

Slate CRM AdministrationData Integration ManagementReporting and Dashboard DevelopmentData Governance StandardsHigher Education Admissions Experience

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

System ConfigurationData ManagementWorkflow AutomationData ValidationComplex Problem Solving

Soft Skills

CollaborationTraining and SupportProcess Improvement

Tools & Technologies

SlateJenzabarAxiomFinancial Aid Systems

Industry Keywords

Higher EducationAdmissions OperationsEnrollment ManagementData IntegrityUser Experience

About the role

Key responsibilities & impact

Serve as an administrator for the Slate CRM, managing system configuration, maintenance, optimization, and ongoing enhancements in support of undergraduate admissions operations.
Design, build, and maintain Slate functionality including applications, forms, portals, reader workflows, communication plans, configurable joins, datasets, queries, reports, rules, permissions, and automations.
Lead the continuous assessment and optimization of Slate functionality by researching new features, best practices, and system enhancements to maximize platform capabilities.
Develop and maintain data integrations between Slate, the Student Information System (Jenzabar), Axiom, testing vendors, financial aid systems, and other third-party applications while ensuring data integrity and accuracy.
Monitor, troubleshoot, and resolve complex system, integration, and data issues across Slate and related enterprise systems.
Establish and maintain data governance standards through regular auditing, validation, duplicate management, and reconciliation of admissions and enrollment data.
Manage the import and validation of prospect, applicant, and testing data including purchased search names, SAT/ACT, AP, Common App, and other external data sources.
Build and maintain advanced reporting and dashboards that support operational decision-making, enrollment management, and institutional reporting.
Collaborate with Information Technology, Financial Aid, Registrar, and Enrollment leadership on system enhancements, integrations, and strategic initiatives.
Oversee applicant-facing Slate functionality, including the applicant portal, ensuring an intuitive and effective user experience while resolving escalated technical issues.
Manage and optimize document management processes, application review workflows, and electronic records to ensure efficient processing and compliance.
Configure and maintain financial aid data imports and related applicant communications within Slate.
Develop documentation, standard operating procedures, and training materials for Slate users across the admissions team.
Provide functional training, and ongoing support for admissions staff, promoting effective use of Slate and adoption of best practices.
Recommend and implement process improvements through automation, workflow redesign, and emerging technologies.
Participate in recruitment and yield activities (e.g. open houses, information sessions, admitted student programs) as needed.
Perform other duties as assigned.

Requirements

What you’ll need

Bachelor’s degree.
Minimum of 2 years of experience in Higher education, admissions, or Slate/data operations.
Experience working in a Slate or admissions/enrollment technology platform.
Demonstrated experience managing data, processes, and systems in a complex, collaborative environment.

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account MSMC School of Business Website LinkedIn All Job Openings 201 - 500 employees Founded 1959 📚 Education Education MSMC School of Business is the business school of Mount Saint Mary College in Newburgh, NY, offering undergraduate and graduate programs that prepare students for careers in entrepreneurship, management, finance, and related fields. It provides classroom instruction, experiential learning, internships, and career services to develop business leaders and community-minded professionals. CRM and Operations Specialist Job not on LinkedIn 🔥 48 minutes ago 🏢 Newburgh – Onsite 💵 $0 - $62.4k / year ⏰ Full Time 🟢 Junior 🟡 Mid-level 🏆 Customer Success Apply Now Find Hiring Managers Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Serve as an administrator for the Slate CRM, managing system configuration, maintenance, optimization, and ongoing enhancements in support of undergraduate admissions operations.
Design, build, and maintain Slate functionality including applications, forms, portals, reader workflows, communication plans, configurable joins, datasets, queries, reports, rules, permissions, and automations.
Lead the continuous assessment and optimization of Slate functionality by researching new features, best practices, and system enhancements to maximize platform capabilities.
Develop and maintain data integrations between Slate, the Student Information System (Jenzabar), Axiom, testing vendors, financial aid systems, and other third-party applications while ensuring data integrity and accuracy.
Monitor, troubleshoot, and resolve complex system, integration, and data issues across Slate and related enterprise systems.
Establish and maintain data governance standards through regular auditing, validation, duplicate management, and reconciliation of admissions and enrollment data.
Manage the import and validation of prospect, applicant, and testing data including purchased search names, SAT/ACT, AP, Common App, and other external data sources.
Build and maintain advanced reporting and dashboards that support operational decision-making, enrollment management, and institutional reporting.
Collaborate with Information Technology, Financial Aid, Registrar, and Enrollment leadership on system enhancements, integrations, and strategic initiatives.
Oversee applicant-facing Slate functionality, including the applicant portal, ensuring an intuitive and effective user experience while resolving escalated technical issues.
Manage and optimize document management processes, application review workflows, and electronic records to ensure efficient processing and compliance.
Configure and maintain financial aid data imports and related applicant communications within Slate.
Develop documentation, standard operating procedures, and training materials for Slate users across the admissions team.
Provide functional training, and ongoing support for admissions staff, promoting effective use of Slate and adoption of best practices.
Recommend and implement process improvements through automation, workflow redesign, and emerging technologies.
Participate in recruitment and yield activities (e.g. open houses, information sessions, admitted student programs) as needed.
Perform other duties as assigned. 🎯 Requirements
Bachelor’s degree.
Minimum of 2 years of experience in Higher education, admissions, or Slate/data operations.
Experience working in a Slate or admissions/enrollment technology platform.
Demonstrated experience managing data, processes, and systems in a complex, collaborative environment. Apply Now 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score 🌐 Worldwide Built by Lior Neu-ner. I'd love to hear your feedback — Get in touch via DM or support@remoterocketship.com Search Search Jobs by country Search jobs by city Search jobs by job title Search entry-level jobs Search junior-level jobs Search senior-level jobs Search jobs by tech stack Search jobs by contract type Search remote internships Search remote part-time jobs Remote jobs Anywhere in the World Companies Hiring Anywhere in the World Companies Hiring Sales People Anywhere in the World Companies Hiring Software Engineers Anywhere in the World Resources Advice Tips for finding remote jobs Interview questions and answers Resume examples Cover letter examples Post a job Affiliates Privacy policy Terms of service Job board SEO course AI Apply Copilot OpenClaw job finder Find jobs using your resume Jobs by Country Remote jobs anywhere in the world (Worldwide remote jobs) Remote jobs United States Remote jobs Australia Remote jobs Brazil Remote jobs Canada Remote jobs France Remote jobs Ireland Remote jobs Germany Remote jobs Netherlands Remote jobs Spain Remote jobs UK Popular Jobs Remote data analyst jobs Remote customer support jobs Remote executive assistant jobs Remote marketing jobs Remote product designer jobs Remote product manager jobs Remote project manager jobs Remote recruiter jobs Remote sales jobs Remote software engineer jobs Jobs by Type Remote full-time jobs Remote part-time jobs Remote contract jobs Remote internship jobs Remote entry-level jobs Remote jobs with no experience required Remote junior jobs (1-3 years of experience) Digital nomad jobs Remote jobs with no degree required Freelance remote jobs Temporary remote jobs Remote jobs hiring now Stay at home mom jobs