MSD

Associate Director, Oncology Key Accounts

MSD

full-time

Posted on:

Location Type: Remote

Location: California • United States

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Salary

💰 $190,800 - $300,300 per year

Job Level

Senior

About the role

  • Builds and maintains trust with colleagues, stakeholders, and customers through effective communication, integration, and collaboration.
  • Ability to lead through challenging and ambiguous situations while ensuring that deadlines and objectives are met, by effectively prioritizing tasks based on urgency, impact, and resource availability.
  • Ability to influence others and lead without authority during complex situations, fostering collaborative problem-solving and reaching consensus.
  • Experience in navigating diverse teams or stakeholders to achieve common goals.
  • Understands applicable product portfolio to provide approved disease and product information to key decision makers and stakeholders within account(s).
  • Leads Our Company's efforts to maximize appropriate utilization of its portfolio while bringing resources to customers that contribute to better outcomes for patients.
  • Understanding of external quality initiatives with the ability to clearly align and tailor response to customer’s needs using approved Company resources and messages.
  • Understand all aspects of treatment decision factors, including but not limited to knowledge of pathways, protocols, sites of care, guidelines or quality initiatives.
  • Utilizes internal data and data analytics to understand account performance and identify opportunities for appropriate engagement.
  • Knowledge of account ecosystem and current emerging market and business trends impacting assigned accounts.
  • Develop and pull-through a coordinated and longitudinal account plan.
  • A deep understanding of the unique dynamics of the business to business (B2B) market, including the various factors that influence buying decisions, such as competitive landscape, industry trends, and economic conditions.
  • Ability to utilize approved messages and resources with appropriate healthcare business partners (HBPs) across the account.
  • Coordinate across a network of local account teams to ensure contract pull-through and address local requests for contract terms or conditions.
  • Establishes strategic approach to the account in alignment with approved guidance from the marketing teams.
  • Aligns brand strategy and tactics with customer needs and business objectives to improve patient health outcomes.
  • Builds trust and relationships with key decision makers and stakeholders and influencers to understand their objectives, goals, and challenges.
  • Identifies approved resources that align with the customer’s needs.
  • Develops a thorough understanding of all entry access points and knowledge of stakeholders who influence and operationalize access for the entire enterprise.
  • Uses approved tools to capture, share and appropriately communicate internally about the customer.

Requirements

  • Bachelor’s Degree OR a minimum of high school diploma with at least 4 years of relevant work experience which could include: professional sales, experience in marketing, military, or healthcare/scientific field (pharmaceutical, biotech, or medical devices)
  • Minimum of 2 years of relevant experience in healthcare, life sciences industry, sales, account management or managed care
  • Valid Driver’s License
  • Ability to build and develop meaningful customer relationships with senior healthcare executives and key opinion leaders
  • Demonstrated financial acumen with ability to communicate value proposition and negotiate, if applicable
  • Strong understanding of healthcare ecosystem
  • Excellent interpersonal and communication skills, internally and externally, with ability to interact with individuals from a variety of cultures and disciplines
  • Strong leadership skills and ability to collaborate in cross-functional, matrix organizations
  • Ability to travel ~50%
Benefits
  • medical
  • dental
  • vision healthcare
  • other insurance benefits (for employee and family)
  • retirement benefits, including 401(k)
  • paid holidays
  • vacation
  • compassionate and sick days
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analyticsaccount managementfinancial acumennegotiationsalesmarketinghealthcare ecosystemB2B market understandingcontract managementcustomer relationship management
Soft Skills
effective communicationcollaborationleadershipinfluence without authorityproblem-solvingprioritizationrelationship buildingcultural sensitivityadaptabilitystrategic thinking
Certifications
Bachelor's Degreevalid driver's license