Field Access Manager
MSD
full-time
Posted on:
Location Type: Hybrid
Location: New York City • Connecticut • New York • United States
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Salary
💰 $117,000 - $184,200 per year
About the role
- The FAM serves as the subject-matter expert on access related issues for healthcare professionals (HCPs) and healthcare organizations (HCOs)
- Analyze access issues and act as the local access resource for HCPs and other field force personnel and region management
- Where appropriate, coordinate with the access hub concerning individual patient cases including patient access and coverage assistance
- Collaborate cross functionally with Field Sales, Marketing, Market Access, Public Affairs, State and Government Affairs, Trade and Specialty Pharmacy Accounts
- Provide information and/or education to HCP accounts on patient access, including benefit verification, prior authorization process, appeals process, and patient support programs
Requirements
- Bachelor’s Degree; 7+ years’ experience in patient support, healthcare sales or operations, project management, or reimbursement support
- Strong knowledge of health insurance structures (Medicare Part B, Medicaid, commercial) and related access processes, including benefit verification, prior authorization, and appeal processes
- Expertise in pharmaceutical compliance and HIPAA regulations regarding patient confidentiality
- Excellent interpersonal and communication skills; demonstrated ability to engage and influence diverse stakeholders across teams and disciplines
- Exhibit competent understanding of hub and patient support activities
- Proven ability to manage multiple priorities in a hybrid environment with 20-25% travel; Must reside in the assigned territory/metro area
- Ability to operate as a “team player” in collaborating with multiple sales representatives, sales leadership, and internal colleagues appropriately to reach common goals
- Must be at least 21 years old with a valid driver’s license and a clean driving record
Benefits
- medical, dental, vision healthcare and other insurance benefits (for employee and family)
- retirement benefits, including 401(k)
- paid holidays
- vacation
- compassionate and sick days
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
patient supporthealthcare salesoperationsproject managementreimbursement supportbenefit verificationprior authorizationappeal processespharmaceutical complianceHIPAA regulations
Soft skills
interpersonal skillscommunication skillsengagementinfluencecollaborationteam playerability to manage prioritiesadaptabilitystakeholder managementcross-functional collaboration