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MRO

Regional Operations Manager, Health Information Management

MRO

. Overseeing the daily operations of ROI functions across all sites.

Posted 3/26/2026full-timeCleveland • Florida, Ohio • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact
  • Overseeing the daily operations of ROI functions across all sites.
  • Managing client communication and project management.
  • Conducting meetings with client management to review ROI Operations.
  • Generating timely, concise, and effective business correspondence.
  • Managing regional P&L and expenditures to budget.
  • Interacting with employees, customers, and colleagues in a professional manner.
  • Participating in process review and improvement meetings.
  • Conducting quarterly business reviews for each client.
  • Making decisions to achieve success by reviewing productivity standards and contract language.
  • Recruiting, hiring, and training staff.
  • Ensuring staff is competent in all aspects of Medical Record - Release of Information.
  • Conducting on-site aspects of Human Resource requirements.
  • Managing employee schedules and approving bi-weekly payroll.
  • Performing Quality Assurance (QA) monitoring of work performed by reporting staff.
  • Conducting quarterly work performance reviews and annual reviews.

Requirements

What you’ll need
  • Minimum High School Diploma / GED required.
  • Bachelor’s and/or Associates Degree in Health Information Management, Business Administration or health related field or equivalent experience is strongly preferred.
  • Credentialed RHIT or RHIA preferred.
  • Minimum five (5) years supervisory/management experience in Health Information Management in an acute care hospital or clinic setting.
  • Prior work history of supervising a minimum of 20 full time employees.
  • Strong knowledge of HIPAA privacy information standards required.
  • Demonstrates excellence in business writing communication and interpersonal skills.
  • Strong proficiency in Microsoft Office required. Emphasis in MS Work and MS Excel.
  • Ability to create and manipulate data in spreadsheets, including use of Pivot Tables and Graphs.
  • Valid driver's license.
  • Ability to travel locally, including overnight stay (as necessary).

Benefits

Comp & perks
  • MRO’s employees work at client facilities throughout the United States.
  • We are proud of the culture we create for our employees and offer an outstanding work environment.
  • We strive to match the right applicant to the right position.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools
business writingdata manipulationquality assuranceproject managementP&L managementstaff trainingemployee schedulingperformance reviewsHIPAA compliancemedical record management
Soft Skills
interpersonal skillscommunication skillsleadershipdecision makingorganizational skillsclient managementprocess improvementteam managementprofessionalismproblem solving
Certifications
RHITRHIA