MRO

Manager, Health Information Management

MRO

full-time

Posted on:

Location Type: Hybrid

Location: Waterloo • Iowa • United States

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Job Level

Junior

About the role

  • Manages workflow among on-site employees to ensure maximum productivity and quality standards are met.
  • Adjusts work assignments as needed to cover peak periods, leave and vacancies.
  • Prioritizes work to ensure completion of ROI function.
  • Provides coverage in event of backlogs, illness, vacation or leave of absence of medical record staff.
  • Performs Quality Assurance monitoring of work performance for the ROI Specialists.
  • Conducts productivity and work performance reviews for ROI Specialists in accordance with MRO/customer policies and procedures and Federal/State law.
  • Monitors performance and provides performance feedback and evaluations for ROI Specialists.
  • Monitors and approves paid time off and schedules for all staff.
  • Promotes a positive self-image of MRO with emphasis on customer service by treating patients, co-workers, and medical center personnel with courtesy and respect.
  • Responds to customer needs in a positive and efficient manner.

Requirements

  • High School Diploma/GED required
  • Bachelor’s and/or Associates Degree in Health Information Management, Business Administration or health related field or equivalent experience is preferred
  • 1 years supervisory/management experience in acute care setting
  • Knowledge of HIPAA privacy information standards required
  • Demonstrates excellence in written communication and interpersonal skills
  • Proficiency in Microsoft Office Applications required
  • Ability to travel 50%.
Benefits
  • Health insurance
  • Paid time off
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Quality Assurancesupervisory experiencemanagement experienceknowledge of HIPAAwritten communicationinterpersonal skills
Soft Skills
customer serviceproductivity managementperformance feedbackwork performance reviewsteam management
Certifications
High School DiplomaGEDBachelor’s DegreeAssociates Degree