Mr. Handyman of Northern Virginia - Arlington to Haymarket

Sales

• Communicating with clients on telephone, through email and text about their projects.
• Working with field technicians on scheduling and support of project materials costing.
• Researching materials, availability and current prices of building materials.
• Producing estimates based on pictures, measurements, descriptions and work order lists sent in via text and email by clients.
• Follow up on estimates via email and by telephone.
• Some administrative functions.

Home Repair Salesperson

Customer Support

• Receive incoming calls to understand customer project requests.
• Return customer calls and emails, respond to customer lead and sales requests.
• Setup automatic email appointment confirmations, reminders and follow up on customer experiences.
• Provide basic estimates for handyman services with specialized service guide, schedule services and organize technician schedules.
• Perform sales marketing functions to sell additional work and earn new and repeat business.
• Schedule appointments and oversee changes on schedules to provide best customer service.

Home Repair Salesperson

Customer Service, Sales