Customer Service, Sales
Mr. Handyman of Northern Virginia - Arlington to Haymarket
full-time
Posted on:
Location Type: Hybrid
Location: Alabama • Alaska • United States
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Salary
💰 $35,000 - $45,000 per year
Job Level
About the role
- Receive incoming calls to understand customer project requests.
- Return customer calls and emails, respond to customer lead and sales requests.
- Setup automatic email appointment confirmations, reminders and follow up on customer experiences.
- Provide basic estimates for handyman services with specialized service guide, schedule services and organize technician schedules.
- Perform sales marketing functions to sell additional work and earn new and repeat business.
- Schedule appointments and oversee changes on schedules to provide best customer service.
Requirements
- Previous customer service and/or phone sales experience highly preferred.
- Strong written and verbal communication skills
- Attention to detail
- Computer literate, with working knowledge of Microsoft office suite.
- Detail-oriented with strong data entry skills as well as highly organized.
- Team player who can work independently and as the heart of the team to help move projects forward.
Benefits
- Free training of specialized programs needed.
- Paid time off
- Paid vacation after 6 months of employment
- Paid holidays
- Weekly direct deposit
- Possible bonus program if interested
- Performance reviews after 90 days of employment
- Room for growth
- Front office exposure and potential to move to hybrid or work from home
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data entrycustomer servicephone sales
Soft Skills
written communicationverbal communicationattention to detailorganizational skillsteam playerindependent work