mPower, Inc.

Business Operations

• Develop and coordinate internal and external communications, including company announcements, newsletters, social media content, website updates, presentations, and marketing materials.
• Design engaging graphics and communications using Canva or similar design tools.
• Help maintain a consistent and professional company brand across all communications.
• Coordinate employee engagement programs, recognition initiatives, company meetings, luncheons, and special events.
• Support Community Impact initiatives, volunteer activities, and employee giving opportunities.
• Help create meaningful experiences that strengthen collaboration, engagement, and company culture.
• Coordinate facilities-related activities, office supplies, vendors, and meeting logistics.
• Maintain the company calendar of internal events and key organizational activities.
• Support operational initiatives and assist with special projects that improve the effectiveness of the organization.
• Support ISO and CMMI initiatives by coordinating activities, documentation, audit preparation, and follow-up.
• Partner with the Quality Management Representative and process owners to help support quality objectives.
• Research topics, draft communications, develop presentations, and coordinate cross-functional initiatives.
• Track action items, follow up with stakeholders, and assist leadership with strategic projects and business initiatives.

Business Operations Specialist

Support Engineer

• Provide hardware and software support to a diversified staff and end-user population
• Configure, install, and support desktops, laptops, handheld devices, printers, monitors, portable data storage devices, and other peripherals
• Provide VIP desktop and User support
• Configure IT devices for secure operation, including installation of security software, software updates, and other configurations as required
• Provide software support for users of NIH-provided applications
• Use an IT ticket system to receive and track the trouble tickets, and ensures that tickets are resolved, and closing out with the customer and in the system

Desktop Support Technician

Program Manager

• Conduct scientific portfolio analyses to assess program performance, research impact, and alignment with priorities.
• Support the planning, organization, implementation, and oversight of highly complex and cross-cutting research programs and initiatives within a portfolio.
• Coordinate activities related to research programs, ensuring alignment with Institute strategic priorities.
• Monitor scientific progress across funded projects and identify emerging opportunities, gaps, and trends in the research landscape.
• Analyze and evaluate research programs, initiatives, and funding mechanisms to inform strategic decision-making.
• Prepare reports, presentations, and briefing materials summarizing portfolio activities, scientific advances, and program outcomes.
• Contribute to the development and refinement of Institute research priorities and strategic initiatives.
• Support activities related to research priority setting, including environmental scans, scientific analyses, stakeholder engagement, and evidence synthesis.
• Provide recommendations based on scientific trends, emerging discoveries, and unmet research needs.
• Develop content and briefing materials for Federal Advisory Committees, working groups, workshops, and scientific meetings.
• Support the development and management of Public-Private Partnerships and collaborative initiatives.
• Facilitate communication and coordination among federal agencies, academic researchers, industry partners, patient advocacy organizations, and other stakeholders.
• Prepare scientific summaries, reports, briefing documents, and communications materials to disseminate information.
• Assist with administrative aspects of grant management, including programmatic review and monitoring of funded projects.
• Provide guidance and technical assistance to grant applicants, investigators, and award recipients regarding program priorities, funding opportunities, and policies.
• Support the development of funding opportunity announcements and other programmatic initiatives.

Scientific Program Manager

• Provides strategic and operational support to program leadership by analyzing program performance
• Identifying opportunities for automation and innovation
• Driving continuous process improvement initiatives
• Optimizing program operations and improving data-driven decision-making
• Implementing solutions that enhance efficiency, transparency, and scalability.

Program Analyst

Business Analyst

• Assists in performing general administration and advisory services and/or functions, to include: relocation requests, human resources services, facilities management, process improvement, change management, and space/logistics, safety/security.
• Prepare HR packages for review and submission.
• Assist with planning, execution, and monitoring activities to ensure alignment with strategic objectives.
• Identify opportunities to automate manual processes using modern tools, platforms, and data solutions.
• Collaborate with cross-functional teams to design and implement automation solutions that improve efficiency.
• Lead or support pilot initiatives to test new technologies, methodologies, or tools that enhance performance.
• Analyze existing workflows, business processes, and operational procedures to identify inefficiencies or redundancies.
• Develop and implement process improvement initiatives that enhance productivity, quality, and program outcomes.
• Apply continuous improvement methodologies to streamline operations.
• Document improved processes, develop standard operating procedures (SOPs), and support change management efforts.
• Facilitate meetings, working groups, and workshops focused on process improvement and innovation initiatives.

Management Analyst

Financial Planning and Analysis

• Prepares background material concerning the budget for use in briefings.
• Formulates and develops future budgetary requirements for the complex mechanisms of support, using historical data, trend analysis and relevant funding patterns of the organization.
• Oversees the execution of the grants and contract portfolios, analyses and tracks grant trends.
• Analyzes specific budgetary and fiscal areas of special concern and recommends procedures and methods for change, many of which require continuing or long-range analysis.
• Provides advice and recommendations on all aspects of budget to program officials and managers.
• Develops proposed budgetary policy and procedural guidance for organization components.
• Coordinates the preparation and/or execution on the budget for the organization.
• Must be an expert in maintaining, tracking, and updating internal financial control systems.
• Tracks changes to budget authority at multiple levels of distribution.
• Verifies that sufficient funds are available for transactions processed, records commitment documents such as interagency agreements or memorandums of understanding, monitors obligations for conformance to the overall financial operating plan and apportionment plan; and analyzes the use of funds and funds availability against operating or financial plans.

Budget Analyst

Operations

• Serve as the primary point of contact for the Scientific Director with clients, staff, federal agencies, universities, foundations, congressional offices, and the public.
• Implement and coordinate administrative functions for the Scientific Director, ensuring leadership remains informed of organizational activities, issues, and developments that may impact operations or mission objectives.
• Provide administrative and technical support for meetings, conferences, and special events by compiling background materials, preparing documentation, coordinating logistics, and developing reports, briefings, and recommendations based on gathered information.
• Monitor the status of sensitive issues, special concerns, and projects; track milestones and deadlines; alert staff of required actions; and keep the Scientific Director informed of potential risks, delays, or problem areas.
• Analyze organizational programs, activities, and reports to identify operational issues, recommend corrective actions, and support continuous improvement and organizational change initiatives.
• Serve as primary point of contact by coordinating with representatives from within the organization on matters of interest to the Scientific Director.
• Attend meetings on behalf of the Scientific Director as assigned, document commitments and action items, communicate follow-up requirements to staff, and monitor completion of assigned action Review public-facing website content for accuracy, completeness, and currency, providing recommendations and feedback to designated website managers.
• Prepare, review, and process a variety of administrative documents, including travel requests, professional service orders, requests for sponsored travel, outside activities, official duty memoranda, training requests, correspondence, reports, and individual or mass communications.
• Manage and maintain calendars for the Scientific Director and senior staff; coordinate meeting schedules, agendas, materials, and participant communications; and arrange representation at events when leadership is unavailable.
• Relay requests for information or action to appropriate staff during the absence of executive leadership and ensure timely follow-up.
• Maintain administrative databases and tracking systems; analyze data and prepare summaries, metrics, and management reports.
• Support office operations by maintaining staff location information, assisting with personnel-related administrative actions such as payroll correction forms, and coordinating required approvals and documentation.
• Participate in regular team and supervisory meetings to provide status updates, identify potential roadblocks, and support collaborative problem-solving and workload management.