Drive acquisition of new members for a leading Catholic health sharing ministry.
Execute inbound and outbound calls using the customer’s Contact Center platform.
Document customer engagements and may be responsible for the full sales cycle from introduction to closing.
Uphold and integrate the customer’s Catholic and Christian identity.
Build trust and rapport with prospective members.
Walk prospective members through the application process.
Work closely with customer’s clinical and onboarding teams.
Perform other duties as assigned.

Requirements

Demonstrably superb verbal and written communication skills.
A habit of empathy, placing the needs of prospective members above other considerations.
Knowledge of or experience with Christian health sharing ministries a significant plus.
Sales or Customer Service experience preferred, though not required.
High School Diploma or equivalent required, college degree preferred.
Strong interpersonal skills, ability to work on a close-knit team and autonomously.
Professional, courteous, and generous work attitude with a desire and ability to learn.
Ability to identify solutions based on established processes and procedures.
Meticulous habits in logging sales interactions via established business processes and tools.
Effectively drive and manage progress through sales development stages to secure increased membership for our customer.
Experience working with Office365 applications.
Experience working with CRMs and Contact Center platforms preferred.
Reliable non-Chromebook computer (Windows 11 or macOS 12+) 8 GB RAM minimum (16 GB preferred); SSD recommended.
High-speed internet (25 Mbps download / 5 Mbps upload or better).
Ability to support video conferencing (webcam, headset with mic).
Comfortable installing required software, updates, and security tools (VPN, MFA, endpoint protection).
Secure, private workspace suitable for professional calls during business hours.
Must clear all required background checks.
Must be able to provide proof of eligibility to legally work in the United States.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

sales experiencecustomer service experiencelogging sales interactionsapplication process knowledgesolution identificationvideo conferencing supportsoftware installationbackground check clearanceeligibility proof for work

Soft Skills

verbal communicationwritten communicationempathyinterpersonal skillsteamworkautonomyprofessional attitudecourtesygenerositymeticulousness

Certifications

High School Diplomacollege degree