MoxiWorks

Content Creator

• Create and edit videos for YouTube, LinkedIn, Facebook, Instagram, and campaigns to bring our brand to life.
• Manage Wistia and YouTube - upload, optimize, and grow engagement using YouTube SEO best practices.
• Track results, spot trends, and use insights to inspire new content ideas.
• Build real connections with our community - reply, engage, and make people feel seen.
• Support employee advocacy by creating authentic, shareable content that highlights our people and culture.

Digital Content Creator

AI Engineer

• Design, build, and maintain intelligent, autonomous, or conversational AI agents to enhance user productivity and automate key workflows.
• Architect, develop, and maintain scalable end-to-end AI systems and generative AI applications leveraging AWS AI services and open-source frameworks.
• Collaborate with backend (Ruby on Rails) and frontend (React) engineers to seamlessly integrate AI-driven features into our core product experience.
• Develop and manage robust data pipelines for ingestion, processing, and transformation of real estate datasets to power model training and inference.
• Partner closely with product, data, and engineering teams to define requirements, validate solutions, and champion AI best practices.
• Monitor and optimize deployed models, APIs, and agents for reliability, accuracy, and cost efficiency.
• Evaluate and apply new technologies in Large Language Models (LLMs), Retrieval-Augmented Generation (RAG), and agentic AI to solve complex real-world problems.
• Provide mentorship to peers, contribute to coding standards, and help shape the long-term AI technical roadmap.
• Manage the full AI development lifecycle — from concept and design through to deployment, performance tracking, and iteration.

Senior AI Engineer

Growth Marketing

• Lead a consolidated function that combines strategic partnership development with innovative growth strategies
• Pursue high-impact brand partnerships (with major real estate brands, proptech firms, and complementary service providers)
• Oversee the launch and scaling of new initiatives like Agent Monetization and UK market expansion
• Collaborate with Product, Sales, and Marketing to integrate partner tech and launch go-to-market strategies
• Achieve $2M ARR in new partnership bookings (NLB) through proactive sourcing, deal closure, and revenue model innovation
• Build and mentor cross functional group of stakeholders and work closely with senior leadership across the business
• Provide insights on real estate trends to inform alliance strategies
• Conduct due diligence on partnerships, ensuring regulatory alignment and mitigating risks

Senior Director, Strategic Alliances, Growth Initiatives

Revenue Operations

• Lead the strategy, systems, and analytics supporting sales, marketing, and customer success teams
• Partner with CMO/CRO leadership to develop and execute revenue strategy
• Collaborate with finance, sales and marketing for forecasting
• Drive annual planning processes (capacity models, headcount planning, quota setting)
• Identify, design, and implement scalable processes across sales, marketing, and CS
• Own operational alignment between Marketing Ops, Sales Ops, and CS Ops
• Own the GTM tech stack (Salesforce, HubSpot, Tableau, Maxio)
• Deliver actionable insights through dashboards and reports (pipeline, funnel, CAC, LTV, churn, etc.)
• Build and manage a high-performing RevOps team across SalesOps, MarketingOps, and CSOps

Director of Revenue Operations – RevOps

Customer Success Manager

• Serve as the primary point of contact for customers post-onboarding and beyond.
• Understand customers’ business goals and how our product aligns with their needs.
• Develop success plans to track key deliverables and milestones relevant to each customer.
• Advocate for your customers, escalating critical business impacting issues in order to drive resolution.
• Conduct business reviews with key stakeholders to identify wins, areas of opportunities and to demonstrate value realization.
• Monitor customer health metrics and proactively reach out to drive engagement and adoption.
• Document feature requests, and user feedback for internal teams and to help influence the Product Roadmap.
• Collaborate cross-functionally across internal MoxiWorks teams (Support, Education, Sales, Marketing, Product, Finance, Engineering).
• Keep your customers informed about upcoming product feature releases.
• Project Management: ability to manage multiple concurrent initiatives across your book of business.
• Maintain accurate records in CRM and support systems (e.g., Salesforce, ChurnZero).
• Contribute CSM specific content including but not limited to templates, playbooks, FAQs, and internal documentation resources.
• Surface expansion opportunities for our Sales Team through relationship building, value demonstration and great discovery.
• Ability to take initiative and adapt as needed.
• Solution-oriented mindset with strong self-management and organizational skills.
• Monitor and identify usage trends to uncover renewal risks and to highlight opportunities to increase engagement and adoption.
• Occasional travel to customer locations or conferences is expected in this role.

Financial Planning and Analysis

• Update monthly and annual financial models with actuals, forecasts, and key assumptions to keep plans current.
• Maintain and reconcile data across planning files and systems to ensure accuracy and consistency.
• Support recurring reporting (monthly close packages, variance analysis, dashboards) with clear schedules and attention to detail.
• Follow established processes and directions while taking initiative to identify small improvements or fixes.
• Assist senior team members with ad hoc analysis and special projects by gathering data, building schedules, and validating outputs.
• Take ownership of assigned tasks and follow through to completion in a timely, reliable manner.

Corporate FP&A Analyst

Full-stack Engineer

• Design and develop full stack features using Ruby on Rails (API-first), React, and TypeScript
• Build and maintain RESTful and/or GraphQL APIs for front-end and third-party consumption
• Develop scalable front-end interfaces using reusable React components and modern UI frameworks
• Collaborate with UX designers and product managers to translate business requirements into high-quality technical solutions
• Ensure tight integration between the front-end and back-end systems
• Optimize applications for maximum speed, scalability, and cloud efficiency
• Write unit, integration, and end-to-end tests to maintain high code quality
• Participate in design and code reviews, pairing, and mentoring junior engineers
• Manage infrastructure and deployments using AWS services (e.g., EC2, S3, RDS)
• Maintain CI/CD pipelines to enable rapid and safe releases
• Stay current with industry trends and bring innovative ideas to the table

Full Stack Developer

Human Resources

• Own the HR systems (HRIS) and ensure data integrity across platforms. Manage employee cycle, projects and work with cross-functional teams. Be available when needed for management and address employee sensitive matters. Oversee the employee lifecycle processes: onboarding, offboarding, transfers, promotions, etc. Ensure compliance with labor laws, internal policies, and audit requirements. Coordinate with payroll and benefits teams to ensure accurate employee data and transactions. Maintain and update employee records and personnel files. Prepare and analyze HR metrics and reports for Leadership. Support HR policy implementation and process improvement initiatives. Act as the first point of contact for HR-related inquiries and support issue resolution. Collaborate with IT, Finance, and other departments for cross-functional HR projects. Manage vendor relationships for background checks, training systems, or benefits platforms. Manager SharePoint HR folders and update annual reports.

HRBP, Ops Focus

Social Media Manager

• Drive MoxiWorks’ social media strategy, including content creation and planning.
• Make recommendations based on trends and audience insights.
• Manage all social media profiles and content, including crafting and scheduling posts, monitoring comments and engaging with followers, triage and responses to direct messages, sharing and engaging with relevant content.
• Amplify the MoxiWorks brand through consistent social media engagement.
• Build MoxiWorks’ following and presence across the agent audience through highly engaging and entertaining content.
• Leverage social media to make MoxiWorks a go-to resource for real estate agents.
• Amplify the social media presence of key MoxiWorks influencers and draft recommended posts for employees to amplify MoxiWorks content.
• Optimization of MoxiWorks’ YouTube channel to be a resource center that drives engagement.
• Ongoing reporting on activity, engagement, and results.
• Participate in content planning and ideation sessions.

Social Media Specialist

Product Manager

• Collaboratively own the vision, success metrics, and multi-quarter roadmap for your area.
• Partner across product to build and drive a coherent strategy for RISE.
• Keep a strong pulse on market dynamics, competitive moves, and customer needs.
• Lead qualitative and quantitative discovery with brokers and agents; translate findings into crisp problem statements, hypotheses, and outcome-based roadmaps.
• Validate solutions with prototypes, usability tests, and pilots, in collaboration with design and marketing.
• Work as a product pair: shape epics, write PRDs, define acceptance criteria, and maintain a ruthlessly prioritized backlog.
• Drive sprint goals, manage trade-offs, and land iterative value while steering toward long-term outcomes.
• Identify high impact use cases for data, ML, and generative AI to improve agent productivity.
• Engage with partners in engineering to ensure vision is grounded in reality.
• Collaborate with Marketing, Sales, Enablement, and Customer Success on packaging, pricing inputs, launch plans, and customer education.
• Help define adoption targets and oversee experiments to accelerate activation, engagement, and retention.
• Establish KPIs, dashboards, and instrumentation for your area. Run A/B tests and cohort analyses to guide iteration and demonstrate impact.
• Communicate progress and insights with clarity—from engineering partners to executives and strategic customers.
• Build alignment, manage risks, and create momentum.

Senior Product Manager

Frontend Engineer

• Develop new user-facing features using TypeScript with React tailored for our innovative project
• Build reusable components and front-end libraries to support rapid development cycles
• Optimize components for maximum performance
• Translate revolutionary designs and wireframes into high-quality code
• Collaborate closely with UI/UX designers to bring designs to life
• Ensure the technical feasibility of UI/UX designs while pushing the envelope of what’s possible
• Work in tandem with back-end developers to integrate front-end and back-end functionalities seamlessly
• Participate in code reviews to uphold code quality and share innovative practices
• Troubleshoot, debug, and enhance the application's user interface for an exceptional user experience
• Stay ahead of industry trends and emerging technologies to ensure our project leads the market

• Design and develop full stack features using Ruby on Rails (API-first), React, and TypeScript
• Build and maintain RESTful and/or GraphQL APIs for front-end and third-party consumption
• Develop scalable front-end interfaces using reusable React components and modern UI frameworks
• Collaborate with UX designers and product managers to translate business requirements into high-quality technical solutions
• Ensure tight integration between the front-end and back-end systems
• Optimize applications for maximum speed, scalability, and cloud efficiency
• Write unit, integration, and end-to-end tests to maintain high code quality
• Participate in design and code reviews, pairing, and mentoring junior engineers
• Manage infrastructure and deployments using AWS services (e.g., EC2, S3, RDS )
• Maintain CI/CD pipelines to enable rapid and safe releases
• Stay current with industry trends and bring innovative ideas to the table

Full-Stack Engineer

• Act as a Strategic Advisor and trusted finance partner, building strong, collaborative relationships with executive business partners and key stakeholders in the broader finance and accounting organizations
• Own the company’s consolidated financial model, the Annual Budget process, the Long Range Planning process, and the rolling 4-quarter forecast for the company
• Lead budgeting and forecasting across R&D, G&A, and consolidated COGS and OPEX, providing insights on vendor spend, headcount, and cost optimization
• Own cash forecasting and scenario modeling, and working capital management to support financial sustainability and investment decisions
• Drive improvements in financial systems, reporting tools, and data integrity, partnering with Accounting, RevOps, and business systems teams to ensure scalability and accuracy
• Implement and manage scalable policies and processes that optimize the accuracy and timeliness of financial reporting, business operations, and external metric reporting