Develop and implement strategies to strengthen network engagement and retention for multifamily and transportation networks.
Build and nurture strong relationships with property management companies, moving companies, and other partners.
Lead onboarding to ensure new partners are well-integrated and actively engaged.
Maintain consistent touchpoints (emails, calls, virtual meetings) to drive satisfaction and participation.
Track engagement activities and progress in Salesforce; provide monthly and annual reporting.
Share impact reports that highlight partner contributions and overall network success.
Design and deliver partner training using best practices in adult learning and maintain a resource library (guides, toolkits, templates).
Provide ongoing support, troubleshooting challenges and celebrating successes.
Manage onboarding, engagement, and retention processes; track and analyze data to identify trends, gaps, and opportunities for improvement.
Collaborate with Marketing/Comms on campaigns, materials, and stories that showcase partner impact; maintain dashboards and reporting for mover and multifamily programs.
Represent Move For Hunger at industry conferences, trade shows, and virtual events; build relationships with associations and industry leaders.
Coordinate webinars, events, and other activities to increase visibility and generate leads; support team projects and help manage interns/volunteers.
Travel 30–40% for events and conferences (with seasonal peaks).
Requirements
3+ years of experience in member engagement, program management, or business development.
Self-starter with the ability to work independently and take initiative.
Highly organized, detail-oriented, and able to manage multiple priorities.
Excellent communicator with strong written, verbal, and presentation skills.
Comfortable using Salesforce (or similar CRM) for tracking and reporting.
Passionate about social impact and motivated to help fight hunger.
Flexible and comfortable with regular travel.
Preferred: Experience in the nonprofit sector, trade associations, multifamily housing, or transportation.
Preferred: Familiarity with partner/member retention strategies.
Preferred: Creative problem-solver who enjoys optimizing processes and improving systems.