Mountain Warehouse

eCommerce Content Executive

Mountain Warehouse

full-time

Posted on:

Location Type: Hybrid

Location: London • United Kingdom

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About the role

  • Creating engaging product descriptions, while developing and maintaining the company’s tone of voice
  • Maintaining the current live sites and ensuring all published products and images are accurate, searchable and correctly categorised with consistency
  • Optimising the website to ensure that it is accessible to a search engine through Keywords, Meta Tags and other components.
  • Tweaking the tone of existing copy to be relevant for our international markets
  • Using the Product information manager (PIM) to upload and assign descriptions
  • Ensuring all non-product related pages/content (Delivery, Returns, FAQs etc) are up to date with regular QA
  • Working with Content Team to raise concerns around content or products to the Website Manager
  • Work closely with other departments within Ecommerce (Trade, Email, social media, Marketplaces etc.) and wider company to give customers a positive shopping experience.
  • Preparing the site for regular promotions and events.
  • Point of contact for Customer Care and B&M and all content related queries

Requirements

  • Experience of creating exciting and dynamic online content in an Ecommerce environment with knowledge of SEO copy best practices.
  • Highly organised and efficient
  • Proactive and self-motivated, keen to roll their sleeves up and make a big difference as part of our fantastic team
  • Thrives in a busy environment with ability to adapt to last minute requirements
  • Keen attention to detail - recognising where the smallest improvements can make the biggest differences.
  • Adept at managing multiple concurrent projects and able to prioritise your workload accordingly
  • Fast learner, keen to learn new skills
  • Numerate and well versed in Excel
  • A great attitude and passion for the products we sell with the ability to reflect this in every line of content online
  • An understanding of Photoshop and HTML would be beneficial.
Benefits
  • Competitive salary and benefits package
  • Hybrid working, 3 days in London based office & 2 working from home
  • Holiday allowance
  • 50% staff discount & 25% for family and friends
  • Pension scheme
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
SEO copywritingProduct Information Management (PIM)HTMLExcelContent optimizationMeta TagsKeyword researchQuality Assurance (QA)Ecommerce content creationContent management
Soft Skills
Highly organizedProactiveSelf-motivatedAttention to detailAdaptabilityProject managementFast learnerTeam collaborationPositive attitudeCustomer-focused