Product Manager

• Own the team backlog—create, refine, and prioritize user stories, defects, and research spikes for one or more engineering teams.
• Translate customer needs into technical outcomes—work with architects to define solution approaches and articulate the “why” and “how” of each story to developers and testers.
• Partner with Product Managers to define roadmap priorities and decompose epics into actionable work.
• Lead backlog grooming and sprint planning with Engineering and QA to ensure readiness and velocity.
• Serve as the go-to expert on your features—owning scope, sequencing, and delivery status across multiple active efforts.
• Validate delivery—accept stories only when they meet acceptance criteria and Definition of Done (DoD), and support team demos and release readiness.
• Collaborate cross-functionally—work with UX, Support, and Sales Engineering to ensure delivery is intuitive, supportable, and customer-ready.
• Understand technical tradeoffs—collaborate with engineers on sequencing, infrastructure, technical debt, and system performance impacts.
• Champion stability and availability in everything you build—this is mission-critical software used in life-or-death scenarios.

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