Motodynamics Group

Reservation, Customer Service Agent

Motodynamics Group

full-time

Posted on:

Location Type: Hybrid

Location: Athens • Greece

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About the role

  • Communicate effectively and provide excellent customer service over the phone
  • Process and manage reservations via phone or email
  • Address and resolve customer complaints or concerns professionally to ensure high customer satisfaction
  • Processing requests for changes or cancellations of reservations, providing alternative solutions when necessary
  • Promoting additional services or products, such as insurance or vehicle upgrades

Requirements

  • 2+ years of experience in a similar position within a call center environment, focusing on sales and customer service
  • An excellent communicator in both Greek & English, any other language will be considered an asset
  • Problem-solving skills to address and resolve any issues that may arise during the reservation or rental process
  • Flexibility to work in shifts as the department operates every day, including holidays
Benefits
  • Work in one of the Best Employers in Greece & Europe (Best Workplace Hellas 2025, 2024 & Europe 2024) and be part of our unique culture
  • The opportunity to contribute to the growth of a premium brand while evolving within a Group that drives change
  • Be part of an equal opportunity employer, who is committed to building and maintaining an inclusive working environment where you can be your true self
  • *Want to thrive in a diverse and inclusive environment? Then, don’t miss the opportunity to move, evolve, transform with us!*
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills
effective communicationcustomer serviceproblem-solvingflexibility