Mosaic

Customer Support Specialist II

Mosaic

full-time

Posted on:

Location Type: Hybrid

Location: Sandy • Utah • United States

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Salary

💰 $26,000 - $39,000 per year

About the role

  • Provide technical and customer support to medical and non-medical customers
  • Address inquiries and coordinate with care center staff
  • Maintain effective communication with clients
  • Document customer interactions accurately

Requirements

  • Strong problem-solving skills
  • Technical expertise in customer support
  • Experience with medical customer service
  • Ability to troubleshoot technical issues
  • Familiarity with HIPAA regulations
Benefits
  • Health insurance
  • Paid time off
  • Flexible work arrangements
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
technical supportcustomer supporttroubleshootingmedical customer service
Soft Skills
problem-solvingcommunication