Morgan, Lewis & Bockius LLP

Firmwide Operations Coordinator – East Coast, Central Region

Morgan, Lewis & Bockius LLP

full-time

Posted on:

Location Type: Hybrid

Location: Philadelphia • Connecticut • New York • United States

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Salary

💰 $62,000 - $107,825 per year

About the role

  • Coordinate and manage the completion of client surveys and vendor due diligence questionnaires.
  • Gather information from internal teams to ensure accurate and timely responses.
  • Maintain records and databases of survey responses and vendor information.
  • Respond to client, vendor, and internal requests for documentation related to audits, compliance, and regulatory inquiries.
  • Identify opportunities to improve survey and questionnaire processes and stay informed on industry best practices.
  • Support firmwide initiatives by collaborating with project managers, technical teams, and business stakeholders.
  • Monitor business processes for compliance with legal and regulatory requirements and identify areas for improvement.
  • Participate in project meetings, prepare materials, and communicate updates on project status, timelines, and deliverables.
  • Gather and analyze data across departments to support new policies, workflows, programs, and operational improvements.
  • Prepare reports and presentations for management outlining plans, challenges, and proposed solutions.
  • Work cross-functionally to resolve issues and implement process improvements.
  • Provide administrative and project management support to the Senior Firmwide Operations Project Manager.
  • Participate in project meetings and communicate updates on tasks and progress.
  • Collaborate with cross-functional teams to solve problems and implement operational changes.

Requirements

  • A Bachelor's degree (B. A.) from four-year college or university
  • A minimum of 3 years of experience, ideally within administration, customer service, market research or vendor management.
  • Strong time management and organizational skills with the ability to manage multiple priorities in a fast-paced environment.
  • Ability to handle confidential and sensitive information with discretion.
  • Proficiency in Microsoft Office (Word, Excel, Outlook, and PowerPoint) and document management systems and software.
  • Strong written and verbal communication skills, with the ability to interact effectively with attorneys, staff, and clients.
  • Collaborative, service-oriented mindset with strong interpersonal skills and professionalism.
  • Proactive, flexible, and detail-oriented, with the ability to work independently and support multiple projects.
Benefits
  • Medical, financial, and/or other benefits including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave
  • Participation in benefit plans provided if employment is offered.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analysisproject managementvendor managementsurvey coordinationcompliance monitoringreport preparationprocess improvementdocumentation management
Soft Skills
time managementorganizational skillscommunication skillsinterpersonal skillscollaborationprofessionalismdiscretionflexibilityattention to detailproactivity