INT Operations Director, Payments
Sporty Group
Business Banking Operations Analyst
Monzo Bank
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇬🇧 United Kingdom
Visit company websiteSalary
💰 £37,400 - £47,300 per year
Job Level
Mid-LevelSenior
Tech Stack
MacOS
About the role
- Investigating the most complex and high-risk financial crime cases, ensuring accurate and efficient resolution within service level agreements.
- Serving as the final point of technical escalation and approval for Financial Crime Investigators and Team Managers, including resolving quality challenges.
- Providing specialist knowledge, coaching, and constructive feedback to Financial Crime Investigators and Team Managers to enhance service, quality, and performance.
- Working with Control Owners, Analysts, and Product Partners to test, launch, and embed new tasks, processes, or rules, and leading their implementation.
- Supporting operational effectiveness through deep dives, identifying knowledge gaps, and providing product/process feedback to improve tools and risk management.
- Final point of escalation for onboarding decisions in high risk/complex cases.
- Supporting our Learning and Development Team to create new learning materials and guidance for workshops and training sessions.
Requirements
- You have extensive subject matter expertise in Financial Crime (FinCrime) with a strong understanding of policies and regulations within a business banking environment.
- You are a strong team player and able to work effectively as part of a technical team.
- You have significant experience in conducting complex Financial Crime investigations with limited or no supervision to resolution.
- You have the ability to handle complex escalations within the Financial Crime domain.
- You have significant experience identifying trends and delivering Financial Crime technical training and coaching.
- You can provide actionable specific feedback to a wide range of audiences and levels.
- You have great time management skills, experience of managing conflicting priorities and prioritising time sensitive workloads.
- You are able to articulate FinCrime risks facing fintechs and the banking sector.
- Bonus points if you hold, or are working towards, a professional qualification in Anti Money Laundering (AML) (e.g., ICA Advanced Certificate, ACAMS).
- You might have fluency in MacOS, Slack, and GSuite tools. But if you don’t hold these, we would still like to hear from you.
Benefits
- £1,000 learning budget each year to use on books, training courses and conferences.
- We guarantee to approve time off on your birthday if it falls on a day you’re scheduled to work and it’s outside of your training period.
- We will set you up to work from home; all employees are given Macbooks and for fully remote workers we will provide extra support for your work-from-home setup.
- Flexible working hours and trust you to work enough hours to do your job well, and at times that suit you and your team.
- Plus lots more!
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Financial Crime investigationsAnti Money Launderingrisk managementtechnical trainingcoachingescalation managementdata analysisprocess improvementservice level agreementspolicy compliance
Soft skills
team playertime managementconflict resolutioncommunicationfeedback deliveryproblem solvingcoachingadaptabilityorganizational skillsinterpersonal skills
Certifications
ICA Advanced CertificateACAMS
