Monzo Bank

Senior Capacity Planning Manager, Workforce Management

Monzo Bank

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇬🇧 United Kingdom

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Salary

💰 £68,000 - £86,000 per year

Job Level

Senior

About the role

  • Lead the migration of long-term forecasting, capacity planning, and scenario modelling from Google Sheets into Anaplan
  • Design, implement, and maintain Anaplan models accounting for complex variables and providing forward-looking predictions
  • Develop and lead consistent best-practice capacity and scenario modelling for Operations, running multiple scenarios linked to forecasts, capacity, costs, and SLAs
  • Prepare executive-level reports and presentations on capacity plans, scenario analysis, cost modelling, and hiring plans; provide regular updates to senior leadership
  • Analyse large datasets within Anaplan, identify patterns and trends, and communicate key insights to stakeholders; enable self-serve visibility on capacity, hiring and P&L impacts
  • Collaborate with Operations, People, Finance, Product, and Change teams to align capacity planning models with company goals
  • Regularly evaluate accuracy and effectiveness of capacity plans, budgets and scenario models and implement enhancements
  • Partner with operational domain leaders to produce and communicate headcount budgets and model changes to costs, highlighting opportunities and risks to plan

Requirements

  • Demonstrable experience in strategic capacity planning, long-term forecasting, and complex scenario modelling
  • Hands-on experience building and maintaining models in Anaplan; Anaplan Level 2 Model Builder or equivalent
  • Proven track record of creating and managing sophisticated forecasting and capacity models that drive business outcomes
  • Experience presenting complex data to executive leadership and influencing decision-making
  • Excellent analytical skills, ability to understand data, identify trends, and translate insights into actionable strategies
  • Strong interpersonal and communication skills for collaborating with cross-functional teams and senior executives
  • Strong proficiency in data analysis and a meticulous approach to data integrity
  • Ability to work autonomously, manage multiple priorities, and thrive in a dynamic, fast-paced environment
Benefits
  • £68,000 - £86,000 base salary + share options
  • Flexible working hours and trusted flexible schedule
  • £1,000 learning budget each year for books, training courses and conferences
  • Home working setup: MacBooks provided to all employees
  • Extra support for fully remote workers' work-from-home setup
  • Plus lots more (see full list of benefits on Monzo careers page)

ATS Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
Anaplancapacity planninglong-term forecastingscenario modellingdata analysisforecasting modelscost modellingbudgetingexecutive reportingdata integrity
Soft skills
analytical skillscommunication skillsinterpersonal skillscollaborationinfluencing decision-makingautonomyprioritizationadaptabilitypresentation skillsstrategic thinking
Certifications
Anaplan Level 2 Model Builder
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