Fincrime Customer Operations Specialist
Monzo Bank
full-time
Posted on:
Location Type: Remote
Location: California • United States
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Salary
💰 $60,000 - $64,000 per year
About the role
- Investigating transaction monitoring flags for unusual activity encompassing fraud and money laundering
- Using tools to build a timeline of a financial crime inquiry and deliver fair decisions promptly
- Engaging with partner bank and third party vendors about reports of fraudulent behavior
- Providing analysis and data to support the optimization of fraud controls
Requirements
- 2+ years experience working in Fraud, AML or operational teams
- Experience working with customer resource management systems and tools
- Exposure to working with product managers, engineers, and data teams
- Ability to explain complex activity clearly to others
- Willingness to work under normal Pacific Standard Time hours
Benefits
- Great Health, Dental and Vision Insurance
- Stock Options
- Generous 401k with 4% employer match
- 32 days of vacation and public holidays per year
- Maternity / Paternity leave
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
transaction monitoringfraud analysismoney laundering investigationdata analysisfinancial crime inquiry
Soft Skills
communicationcollaborationproblem-solvingdecision-making