Moniepoint Inc. (Formerly TeamApt Inc.)

Business Analyst

• Partner closely with product managers, business development, and data engineering teams to help our growth team uncover problems and make product metrics highly visible.
• Translate complex product and business questions into simple, actionable insights.
• Build, maintain, and scale self-service dashboards and custom visualisation tools.
• Own end-to-end analytics for our growth products—from gathering data requirements and estimating opportunity sizes to designing experiments and conducting post-launch impact reviews.
• Cultivate trusted relationships across teams, acting as a collaborative link between technology, business, and product.
• Apply advanced mathematical and statistical modelling techniques (including A/B tests, multivariate testing, clustering, and supervised learning) to solve practical business problems that drive high-impact results.

Senior Business Analyst

Graphics Designer

• Own end-to-end execution of complex, high-visibility design work.
• Act as a peer craft-bar-setter within the design pod.
• Provide dedicated creative ownership and collaboration to an assigned stakeholder group.
• Independently scope, design, and deliver complex projects to brief.
• Serve as the design half of an assigned Creative Duo, owning that stakeholder group's creative needs end-to-end.
• Give and receive craft feedback within the design pod and content studio.
• Proactively flag capacity constraints to the Design Lead.
• Contribute to the evolution of the brand design system.

Senior Graphics Designer

Full-stack Engineer

• Work with developers to design algorithms and flowcharts
• Produce clean, efficient code based on specifications
• Integrate software components and third-party programs
• Verify and deploy programs and systems
• Troubleshoot, debug and upgrade existing software
• Gather and evaluate user feedback
• Recommend and execute improvements
• Create technical documentation for reference and reporting

Fullstack Engineer

Data Scientist

• Developing credit scoring, affordability, and behavioural models to support underwriting, pricing, and collections
• Design and run experiments to optimise approval rates, loss rates, and profitability
• Partner with product squads to embed decision logic into real-time systems
• Ensure data quality, compliance, and ethical use of models across all decisioning processes
• Mentor product squads on best practices in experimentation and data-driven decision making
• Provide models to optimise outcomes in collections, churn management and user retention

Data Science Manager – Credit

Copywriter

• Write compelling and targeted copy for CRM channels, including email, SMS, in-app messages, and push notifications.
• Develop customer lifecycle messaging for onboarding, engagement, retention, and reactivation campaigns.
• Craft transactional and automated messages that enhance the user experience.
• Tailor messaging for different customer personas and user segments.
• Collaborate with the Head of CRM to refine messaging strategies based on performance analytics.
• Continuously test subject lines, CTAs, and messaging structures to improve engagement and conversion rates.
• Analyze open rates, click-through rates, and customer response data to refine copy effectiveness.
• Stay updated on email deliverability best practices, spam filters, and mobile-friendly formatting.
• Ensure all messaging aligns with Moniepoint’s brand voice, tone, and personality.
• Balance creativity with clarity, ensuring messages are engaging, informative, and action-driven.
• Work closely with CRM, designers, product team, and customer support teams to align messaging with overall marketing goals.
• Provide copy direction for visual assets in CRM campaigns.

CRM Copy Writer

Product Designer

• Define and execute design strategies that align with business objectives and user needs.
• Lead the end-to-end design process, from discovery and research to wireframing, prototyping, and final UI execution.
• Conduct advanced user research, usability testing, and A/B experiments to validate and refine design solutions.
• Partner closely with product managers and engineers to ensure seamless implementation of designs.
• Design scalable UI components and contribute to our evolving design system.
• Advocate for accessibility (A11y) and inclusive design principles, ensuring our products serve a diverse user base.
• Create and refine micro-interactions and motion elements to improve user engagement and usability.
• Use data-driven insights to continuously improve the user experience and optimise for business impact.
• Mentor and guide junior designers, fostering a culture of excellence and innovation.
• Stay ahead of fintech trends and best practices to drive product innovation.

Senior Product Designer, UX

Senior Product Designer

• Lead and manage a small team of product designers, ensuring project prioritisation, team alignment, and timely execution of high-quality design work.
• Mentor and inspire your team, fostering a culture of feedback, learning, and innovation through regular critiques, coaching, and skill development.
• Manage project timelines, roadmaps, and design workflows, ensuring the team delivers high-quality work on schedule.
• Maintain a hands-on approach, contributing directly to key design projects while balancing leadership responsibilities.
• Partner with product managers, engineers, and executives to translate strategic goals into user-friendly design solutions.
• Advocate for user-centred design by leveraging qualitative and quantitative research, usability testing, and behavioural insights to make informed design decisions.
• Ensure design consistency and scalability through the use of design systems and atomic design principles.
• Champion accessibility (a11y) and inclusive design, ensuring our products are usable by a diverse audience.
• Collaborate with analytics and product teams to measure the impact of design and optimise experiences based on data.

Product Design Manager

Product Design Lead

Frontend Engineer

• Design, build, test, and maintain scalable web applications using React, TypeScript, HTML, and CSS.
• Translate product requirements and design specifications into intuitive, responsive, and accessible user interfaces.
• Define and evolve frontend architecture, coding standards, reusable patterns, and engineering best practices.
• Build and maintain reusable components, shared libraries, and design-system foundations.
• Integrate frontend applications with RESTful APIs, GraphQL services, and other backend systems.
• Improve application performance, reliability, security, and browser compatibility.
• Monitor and optimize Core Web Vitals, page-load performance, bundle size, and runtime efficiency.
• Write clean, well-documented, and maintainable code supported by appropriate unit, integration, and end-to-end tests.
• Review code, identify technical risks, and provide constructive feedback to other engineers.
• Diagnose and resolve production issues using logging, monitoring, analytics, and observability tools.
• Collaborate with product, design, backend, quality assurance, security, and infrastructure teams throughout the software development lifecycle.
• Break down complex initiatives into clear, achievable technical tasks and contribute to delivery planning and estimation.
• Improve development workflows through automation, tooling, continuous integration, and continuous delivery.
• Contribute to technical documentation, architectural decisions, and engineering knowledge-sharing sessions.
• Mentor frontend engineers and help strengthen the team’s technical capabilities.
• Evaluate emerging frontend technologies and introduce them where they provide measurable value.

Senior Frontend Engineer

Engineering Manager

• Own end-to-end delivery and execution across cross-functional teams within your product area, ensuring predictable and high-quality outcomes.
• Evaluate business and product requirements for technical feasibility and architectural alignment, translating them into well-defined EPICs and technical user stories.
• Partner closely with Product Managers, UX Designers, and Engineers to continuously refine, groom, and prioritize the backlog.
• Plan and drive sprint execution with clearly defined goals, using project planning tools to establish timelines, delivery milestones, and surface dependencies early.
• Champion engineering processes and rituals that enable strong collaboration, accountability, and team efficiency.
• Monitor team velocity and capacity to optimize resource allocation, proactively balancing bandwidth against delivery commitments.
• Coordinate cross-team dependencies and stakeholder alignment to remove bottlenecks and maintain smooth execution.
• Stay hands-on in critical initiatives by guiding design decisions, enforcing sound design patterns, and participating in code reviews to maintain high engineering quality.
• Ensure robust monitoring, alerting, and observability for all owned services, consistently meeting defined SLIs and SLOs.
• Partner with Product Managers to define, track, and publish post-release product metrics, driving transparency and continuous improvement.

DevOps Engineer

• Participate in on-call rotations to detect and triage service and reliability issues across all environments. Act as the Incident Commander during major incidents: initiating war room or bridge calls, coordinating cross-functional teams, providing timely and clear status updates to all stakeholders.
• Create and maintain meaningful dashboards and alerts. Work with development teams to instrument their code to ensure visibility.
• Develop automation to eliminate manual and repetitive operational tasks (toil) related to reliability across both applications and infrastructure.
• Implement and track Service Level Indicators (SLIs) and Service Level Objectives (SLOs) defined by the engineering leadership.
• Investigate and resolve customer complaints escalated beyond L1 and L2 support, especially those involving performance, reliability, or complex system behavior.

Site Reliability Engineer

Cloud Engineer

• Design, deploy, and manage multi-cloud infrastructure across Google Cloud Platform (GCP), Amazon Web Services (AWS), Azure, and Oracle Cloud Infrastructure (OCI)
• Architect and implement highly available, fault-tolerant, and scalable cloud solutions
• Migrate on-premises applications and services to cloud environments
• Optimize cloud resource utilization and implement auto-scaling policies
• Develop and maintain infrastructure as code using Terraform
• Deploy and manage Apache Kafka clusters for real-time data streaming
• Design and implement cloud networking architectures, including VPCs and subnets.