Site Reliability Engineer

Moniepoint Inc. (Formerly TeamApt Inc.)

Site Reliability Engineer ensuring system reliability and efficiency for Moniepoint's financial services. Managing incidents, creating automation, and developing operational dashboards in a remote setting.

Posted 7/8/2026full-timeRemote • 🇿🇦 South AfricaMid-LevelSeniorWebsite

Tech Stack

Tools & technologies

AWSAzureCloudDistributed SystemsGoGoogle Cloud PlatformGrafanaJavaKubernetesMicroservicesMySQLPostgresPythonSQL

About the role

Key responsibilities & impact

Participate in on-call rotations to detect and triage service and reliability issues across all environments. Act as the Incident Commander during major incidents: initiating war room or bridge calls, coordinating cross-functional teams, providing timely and clear status updates to all stakeholders.
Create and maintain meaningful dashboards and alerts. Work with development teams to instrument their code to ensure visibility.
Develop automation to eliminate manual and repetitive operational tasks (toil) related to reliability across both applications and infrastructure.
Implement and track Service Level Indicators (SLIs) and Service Level Objectives (SLOs) defined by the engineering leadership.
Investigate and resolve customer complaints escalated beyond L1 and L2 support, especially those involving performance, reliability, or complex system behavior.

Requirements

What you’ll need

Minimum of 4 years of experience supporting enterprise applications as an SRE or similar role with proficiency in writing code in Java, Go or Python
Good understanding of distributed systems concepts, microservices architecture and software design patterns.
Hands-on experience with Kubernetes. You have managed applications on a major cloud provider (GCP, AWS, or Azure), and can troubleshoot common container issues.
Experience setting up dashboards in Grafana and using APM tools like Datadog, New Relic, Signoz. You have a Solid understanding of metrics, logs, and traces.
Proficiency in SQL (e.g., PostgreSQL, MySQL). Ability to write complex queries to debug data issues and a basic understanding of database performance.

Benefits

Comp & perks

Culture - We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
Compensation - You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

JavaGoPythonSQLKubernetesService Level Indicators (SLIs)Service Level Objectives (SLOs)Automation DevelopmentDistributed Systems ConceptsMicroservices Architecture

Soft Skills

Incident ManagementCross-Functional CoordinationClear Communication