Moneythor

Solutions Engineer

• Provide strategic, operational and deep technical expertise to execute Moneythor’s Customer Success vision.
• Provide assistance to our digital banking clients and address their ongoing technical & functional questions.
• Act as technical go-to person for our customer success organization.
• Leverage your deep HTML, JavaScript, Web development, SQL, and Java skills to customize our clients' implementations.
• Play an evangelist role with our clients on the existing and/or new features of the solution.
• Maximize platform adoption/engagement and drive new business growth through greater advocacy and reference-ability.
• Understand and analyze client business requirements, and help implement, test, package and ensure the timely and accurate solution delivery.
• Partner with business development, product, and engineering teams in pre-sales, onboarding, and client-retention activities.
• Maintain in-depth understanding of our platform and provide vetted, impactful customer feedback to the product team.
• Use a case tracking system to manage information, questions and answers for every client-driven request.
• Identify potential opportunities to extend our relationship with clients and ensure that these are passed on to the appropriate team members.
• Maintain expert professional knowledge about the market and developments in the digital banking industry.
• Respond to service disruptions/incidents as part of our internal incident procedures.
• Ensure accurate and timely completion of all projects and requests.

Marketing

• Work with Sales to develop and execute field marketing programs that generate qualified pipeline and contribute directly to revenue goals.
• Align marketing activities to regional sales priorities, target accounts, and growth objectives.
• Support opportunity acceleration through targeted campaigns, executive engagement and event-led programs.
• Track campaign performance and continuously optimise activities based on pipeline and revenue impact.
• Plan and execute integrated marketing campaigns across email, events, webinars, social media, paid digital channels, content syndication, and partner programs.
• Develop campaign strategies tailored to different stages of the buyer journey.
• Coordinate with internal stakeholders and external agencies to ensure campaigns are delivered on time and achieve agreed KPIs.
• Manage campaign budgets and maximise ROI across marketing investments.
• Lead the planning and execution of industry conferences, executive roundtables, webinars, and partner events.
• Work with sales teams to identify target attendees and maximise event-driven pipeline opportunities.
• Develop pre-event, onsite, and post-event engagement strategies to drive measurable outcomes.
• Develop and execute account-based marketing initiatives focused on strategic target accounts and priority banking prospects.
• Collaborate with sales to develop personalised engagement programs for key accounts.
• Use account insights and buyer intelligence to improve targeting and campaign effectiveness.
• Influence the creation of new thought leadership to fit the needs of sales and regional priorities.
• Amplify content through appropriate channels to increase awareness and engagement among target audiences.
• Manage campaign tracking, lead management processes, and reporting within Salesforce.
• Monitor key metrics including lead generation, lead conversion, pipeline contribution, influenced revenue, event ROI, and campaign performance.
• Deliver regular reporting and insights to marketing and sales leadership.
• Maintain data quality and ensure accurate attribution across marketing activities.
• Work closely with Sales, Product Marketing, Customer Success, Product, and Leadership teams to align messaging, campaigns, and go-to-market priorities.
• Share market insights, customer feedback, and campaign learnings to improve overall marketing effectiveness.

Moneythor

Solutions Engineer

Field Marketing Manager

Solutions Engineer – North Asia