Mondelēz International

Senior Manager, Operational Excellence

Mondelēz International

full-time

Posted on:

Location Type: Remote

Location: California • Florida • United States

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Salary

💰 $140,300 - $192,940 per year

Job Level

Senior

About the role

  • Manage end-to-end logistics processes, including warehousing and transportation.
  • Optimize logistics networks and processes for efficiency, cost-effectiveness, and on-time delivery.
  • Oversee relationships with third-party logistics (3PL) providers, carriers, and freight forwarders.
  • Monitor inventory levels in collaboration with planning teams to optimize stock and minimize carrying costs and stockouts.
  • Review needs for Direct Store Delivery (DSD) freight and the use of 3PL/temporary drivers and equipment.
  • Track, analyze, and report on key performance indicators (KPIs) for logistics, projects, and overall operational performance.
  • Provide regular insights and recommendations to senior management based on data analysis to drive continuous improvement.
  • Lead, mentor, and develop the logistics and operational teams, fostering a high-performance culture.
  • Ensure compliance with all relevant transportation regulations, safety standards, and customer requirements.
  • Cultivate a strong partnership with Retail/CBT to drive continuous improvement and productivity initiatives.
  • Lead the planning, execution, monitoring, and closure of strategic projects focused on enhancing operational efficiency, cost reduction, and service quality across the supply chain.
  • Manage cross-functional project teams, ensuring deliverables are met on time and within budget.
  • Implement robust change management strategies to ensure successful adoption of new processes and systems.
  • Report on project status, risks, and achieved benefits to senior leadership and stakeholders.

Requirements

  • 15+ years of progressive experience in customer service and logistics management roles
  • Strong understanding of supply chain principles, end-to-end logistics operations, and customer service best practices
  • Demonstrated ability to lead cross-functional teams and manage complex projects from inception to completion
  • Excellent analytical, problem-solving, and decision-making skills, with a data-driven approach to identifying and resolving operational gaps
  • Exceptional communication, interpersonal, and negotiation skills, capable of influencing stakeholders at various levels
  • Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively
  • A passion for continuous improvement, operational excellence, and driver safety.
  • Bachelor's degree or equivalent experience in Business Administration, Supply Chain Management, Logistics, Operations Management, Transportation, or a related field required.
Benefits
  • health insurance
  • wellness and family support programs
  • life and disability insurance
  • retirement savings plans
  • paid leave programs
  • education related programs
  • paid holidays and vacation time
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
logistics managementsupply chain principlesinventory managementdata analysisproject managementchange managementperformance indicatorscost reductionoperational efficiencyDirect Store Delivery
Soft Skills
leadershipanalytical skillsproblem-solvingdecision-makingcommunication skillsinterpersonal skillsnegotiation skillstime managementadaptabilitycontinuous improvement