SC Manager – Operations
Mohawk Industries
full-time
Posted on:
Location Type: Office
Location: Nashville • Tennessee • United States
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About the role
- Responsible for managing store operations and personnel
- Achieves revenue, budget and other business objectives for each fiscal year
- Develops business relationships with key customers within the store coverage area
- Clearly defines goals and objectives for SSC personnel to measure performance
- Provides leadership and direction in the pursuit of store objectives
- Communicates and works closely with customers to maximize market penetration
- Develops and implements strategic plans to accommodate corporate goals
- Analyzes and controls expenditures of SSC to conform to budgetary requirements
- Participates in the planning process by providing accurate, achievable sales forecasts
- Communicates the safety program goals and expectations
- Trains, leads and develops associates in various duties
- Cross trains on all areas of SSC operations
- Recruits, hires and manages SSC staff associates
- Ensures compliance with Human Resource policies
- Performs other related duties as required.
Requirements
- HS diploma and 5+ years relevant sales experience
- Bachelor’s degree in Business or related field and 1+ years of relevant sales experience
- 4 years prior selling experience
- Prior customer service experience is a plus
- Minimum 2 years previous management experience
- Strong interpersonal skills
- Excellent written and verbal communication skills
- Analytical aptitude; time management and organizational skills
- Proven training, teamwork, and leadership skills
- Must be proficient in MS Word, Excel, and PowerPoint
- Must be Dal-Tile certified to operate powered industrial trucks.
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales experiencebudget managementstrategic planningsales forecastingpersonnel managementcustomer serviceanalytical aptitudetime managementorganizational skillstraining
Soft Skills
interpersonal skillswritten communicationverbal communicationleadershipteamwork
Certifications
Dal-Tile certification