
Sales Center Manager – Operations
Mohawk Industries
full-time
Posted on:
Location Type: Office
Location: Columbus • Ohio • United States
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About the role
- Managing store operations and personnel to ensure compliance with company policies and procedures.
- Achieving revenue, budget, and business objectives for each fiscal year.
- Developing business relationships with key customers within the store coverage area.
- Clearly defining goals and objectives for SSC personnel to measure performance.
- Providing leadership and direction to store employees.
- Communicating with customers to maximize market penetration and margin potential.
- Developing strategic plans to accommodate corporate goals.
- Advising customers on product selection, pricing, and sales volume.
- Analyzing sales reports showing sales volume and profit loss.
- Ensuring prudent credit transactions and managing account collections.
- Participating in the planning process by providing accurate sales forecasts.
- Training, leading, and developing associates in customer service and operational duties.
Requirements
- HS diploma and 5+ years relevant sales experience required OR
- Bachelor’s degree in Business or related field and 1+ years of relevant sales experience.
- 4 years prior selling experience.
- Minimum 2 years previous management experience.
- Strong interpersonal skills
- Excellent written and verbal communication skills.
- Analytical aptitude; time management and organizational skills.
- Proven training, teamwork, and leadership skills.
- Ability to “multi-task.”
- Must be proficient in MS Word, Excel, and PowerPoint.
- Must be Dal-Tile certified to operate powered industrial trucks.
Benefits
- Company Match on 401k
- Employee Purchase Discount
- Tuition Reimbursement
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sales experiencebudget managementsales forecastingcredit transaction managementprofit analysiscustomer service trainingoperational duties training
Soft Skills
interpersonal skillswritten communicationverbal communicationanalytical aptitudetime managementorganizational skillsteamworkleadershipmulti-tasking
Certifications
Dal-Tile certification