Mohawk Industries

Sales Center Manager – Operations

Mohawk Industries

full-time

Posted on:

Location Type: Office

Location: ColumbusOhioUnited States

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About the role

  • Managing store operations and personnel to ensure compliance with company policies and procedures.
  • Achieving revenue, budget, and business objectives for each fiscal year.
  • Developing business relationships with key customers within the store coverage area.
  • Clearly defining goals and objectives for SSC personnel to measure performance.
  • Providing leadership and direction to store employees.
  • Communicating with customers to maximize market penetration and margin potential.
  • Developing strategic plans to accommodate corporate goals.
  • Advising customers on product selection, pricing, and sales volume.
  • Analyzing sales reports showing sales volume and profit loss.
  • Ensuring prudent credit transactions and managing account collections.
  • Participating in the planning process by providing accurate sales forecasts.
  • Training, leading, and developing associates in customer service and operational duties.

Requirements

  • HS diploma and 5+ years relevant sales experience required OR
  • Bachelor’s degree in Business or related field and 1+ years of relevant sales experience.
  • 4 years prior selling experience.
  • Minimum 2 years previous management experience.
  • Strong interpersonal skills
  • Excellent written and verbal communication skills.
  • Analytical aptitude; time management and organizational skills.
  • Proven training, teamwork, and leadership skills.
  • Ability to “multi-task.”
  • Must be proficient in MS Word, Excel, and PowerPoint.
  • Must be Dal-Tile certified to operate powered industrial trucks.
Benefits
  • Company Match on 401k
  • Employee Purchase Discount
  • Tuition Reimbursement
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales experiencebudget managementsales forecastingcredit transaction managementprofit analysiscustomer service trainingoperational duties training
Soft Skills
interpersonal skillswritten communicationverbal communicationanalytical aptitudetime managementorganizational skillsteamworkleadershipmulti-tasking
Certifications
Dal-Tile certification